Halloween Retailer
Jan 27, 2026
Case Studies
Partnership Duration:
4+ Years
Industry:
Seasonal Retail
The Challenge
A major seasonal retailer needed a 3PL partner capable of handling massive inventory influxes during a concentrated May-October operation window, with precise accuracy requirements for store-specific segregation and critical timeline demands.
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The Results
After four seasons, the retailer operates on "cruise control"—requiring minimal oversight because of ITF Group's consistent performance excellence. The partnership has proven so successful that the client explored multi-year contract options based on sustained high performance.
Client Quote
We're on our fourth season now. We're pretty much on cruise control because we're not one of their problem children. They even explored if they could sign a multi-year contract with us because we performed so high.
Bonus Insight
During a routine site visit at their previous 3PL, this client discovered $20,000 in stolen merchandise—a security failure that wouldn't have occurred under ITF Group's partnership accountability model with direct operational oversight.
