Terms & Conditions

Effective Date

2025/09/22

These terms and conditions (the “Terms”) govern your access to and use of ITF Group LLC’s (“ITF,” “We,” “Us”) website (https://itfgroup.com), logistics portals, and related services (collectively, the “Services”). The term “You” or “User” shall refer to any individual or entity that accesses, browses, contracts with, or uses the Services, including shippers, carriers, drivers, consignees/consignors, warehouse clients, and visitors.

These Terms are important and affect your legal rights, so please read them carefully.  Note that these Terms contain a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

The Services are offered to you conditioned on your acceptance without modification of Terms contained herein. Certain features, services or tools of the Services may be subject to additional guidelines, terms, or rules, which will be posted with those features and are a part of these Terms. Your use of the Services constitutes your agreement to all such Terms. Please read these terms carefully.

YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING, USING, OR BROWSING THE SERVICES, YOU ARE AFFIRMING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.

PRIVACY POLICY

Your use of the Services is subject to the ITF Privacy Policy. Please review our Privacy Policy, which also governs the Services and informs Users of our data collection practices.

  1. USE OF OUR SERVICES

    The Services are provided through ITF’s web and mobile platform for logistics and supply-chain management, including transportation management, freight procurement, warehousing, inventory management, order fulfillment, distribution, customs brokerage coordination, shipment scheduling and tracking, status notifications, analytics, and other value-added services. The platform facilitates interactions between customers of logistics services (each, a “Client”) and third-party service providers engaged or introduced by ITF (each, a “Provider,” which may include carriers, warehouse operators, fulfillment centers, couriers, customs brokers, and other subcontractors).

    Subject to your compliance with its obligations under these Terms, we will provide you with access to the Services. Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if for any reason our Services are unavailable at any time or for any period. We may make some parts of our Services available only to Users who have registered an account with us. You may be required to register an account with us and submit certain personal data to access certain parts of our Services.

    You must be eighteen (18) or over in order to use the Services and its services. 


  2. REGISTRATION, ACCOUNT AND COMMUNICATION PREFERENCES

    In order to access and use certain areas or features of the Services, you may need to have an account with us (the “Account”). We may maintain different types of Accounts for different types of Users. By creating an Account, you agree to (i) provide accurate, current and complete account information about yourself as necessary, (ii) maintain and promptly update from time to time as necessary your Account information, (iii) maintain the security of your password and accept all risks of unauthorized access to your Account and the information you provide to Us, and (iv) immediately notify Us if you discover or otherwise suspect any security breaches related to your Account. We reserve the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading. 

    1. Communication Preferences. By creating an Account, you also consent to receive electronic communications from Us (e.g., via email or by posting notices to the Services). These communications may include notices about your Account (e.g., password changes, updates, and other transactional information) and are part of your relationship with Us.  You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. 

    2. Account Information; Updates. You agree to provide current, complete and accurate payment and account information for your Account. You promise to update the information you have provided to ITF in the event of any changes to your contact information. Specifically, with respect to your contact information, We may deliver notices to you at the most recent email, telephone, or address provided by you, and those notices will be considered valid even if you no longer maintain the email account, telephone number, or receive mail at that address unless you provide updated contact information to us. 

    3. Account Access and Security. Also, you are, and will be solely responsible for, all of the activity that occurs through your Account, so please keep your password and Account information secure. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Account, whether or not you have authorized such activities or actions. You will immediately notify Us of any actual or suspected unauthorized use of your Account. We are not responsible for your failure to comply with this clause, or for any delay in shutting down or protecting your Account after you have reported unauthorized access to us. We reserve the right to suspend the provision of the Services or any part thereof, if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading. You are responsible for any charges incurred under your Account, whether made by you or another person using your Account. You may not assign or otherwise transfer your Account to any other person or entity. You acknowledge that we are not responsible for third party access to your account that results from theft or misappropriation of your account. We reserve the right to refuse or cancel service, terminate accounts, or remove or edit content from the Services if in our opinion, you have failed to comply with any of the provisions of these Terms.


  3. BOOKING AND SERVICE REQUESTS

    Clients may request services through the platform at the pricing stated by ITF or participating Providers. Clients may also submit bids or request custom pricing. Once a request is accepted and confirmed, the assigned Provider is obligated to perform the service within the agreed timeframe and scope.

    1. Cancellations.

    • Transportation. A Client may not cancel a scheduled pickup within six (6) hours of the scheduled arrival time at the first location.

    • Warehousing/Fulfillment. Orders cannot be canceled or modified once processing has begun (e.g., waves released, picks started, loading commenced). Change or cancellation fees may apply.

    • Provider-Initiated. If a Provider cancels or fails to perform, ITF may reassign the service; see Section 2(b).

    1. Reassignment/Repower. If a Provider cannot complete a service (e.g., equipment breakdown, capacity failure, facility outage), ITF may reassign the work to another vetted Provider or move the shipment/order to its board for bidding. Incremental costs to recover or repower will be charged to the responsible party (Client or Provider, as applicable), including up to a three percent (3%) service fee charged by ITF.


  4. CLIENT TERMS

    When posting a shipment or requesting services, Clients may specify performance guarantees and accessorial charges. These terms are disclosed to the Provider prior to booking and once accepted, become binding.

    1. Transportation (Accessorial and Schedule-Based Fees)

      • Late Fee. A Client may specify an amount and interval (e.g., $50 per hour), applied per full interval of lateness attributable to the Provider’s schedule.

      • Detention. A Client may specify a detention fee and grace period (e.g., $50 per hour after one hour). Fees accrue after the grace period.

      • Layover. If detention exceeds six (6) continuous hours, a layover fee may apply (e.g., $200 per 24-hour period).

      • Truck Order Not Used (TONU). If a Client cancels less than four (4) hours before pickup, a minimum fee of $150 applies unless otherwise specified.

      • Other Charges. Fuel surcharge, chassis/per diem, congestion, after-hours, lumper, driver assist, redelivery, reconsignment, out-of-route miles, tolls, scale, liftgate, residential/inside delivery, temperature control, HazMat surcharge, and other applicable charges as specified in the load details or tariff will apply and be visible before booking.

    2. Warehousing & Fulfillment (Operational Fees).

      • Storage fees after any free period (per pallet/unit/bin/CBM); monthly minimums may apply.

      • Handling fees for receiving, palletizing, labeling, kitting, returns, or cycle counts.

      • Order processing fees per order, line, unit, or carton; small-order surcharges may apply.

      • Change or cancellation fees once orders are released to operations.

      • Peak season surcharges or capacity reservation charges.

      • Inventory audit fees for cycle counts beyond standard cadence.

    3. Demurrage, Detention, Port/Rail Storage. For import/export moves, Clients are responsible for demurrage, rail storage, port fees, container per diem, and chassis charges unless otherwise agreed in writing.

    4. Right to Refuse/Inspect. ITF and Providers may open, inspect, photograph, rework, reject, or refuse goods that present safety, legal, or compliance concerns (e.g., undeclared hazardous materials, leaking or infested goods, or non-compliant packaging).

    5. Client Responsibilities. Clients must provide accurate descriptions, NMFC/class (if applicable), weights, counts, dimensions, temperature requirements, special handling instructions, accessorial authorizations, and all required legal documentation (BOL, MSDS/SDS, export paperwork, commercial invoices, HTS codes). Clients are responsible for proper packaging, palletization, blocking and bracing, and compliance with all applicable laws at origin and destination.


  5. PAYMENTS TERMS

    1. Payments. For each service arranged through ITF, the Client shall pay the charges quoted and accepted at the time of booking, as well as any additional amounts due for accessorial services, regulatory fees, or other charges incurred in connection with the shipment or storage of goods. Pricing is determined at the discretion of ITF or the Provider, depending on the nature of the service. Each party is solely responsible for the payment of any taxes, duties, or government-imposed charges arising from their use of the Services. ITF is not responsible for the collection, reporting, or remittance of such taxes on behalf of Clients or Providers.

    2. Provider Administrative Fee; Provider Pay Timing. Providers (such as carriers and warehouses) will be paid by ITF for services rendered, less any administrative or service fees. Standard Provider payments are made within thirty (30) days of confirmed delivery or service completion, provided ITF has received payment from the Client. Providers may designate a factoring company for payment, but ITF shall not be liable for any errors or delays arising from incorrect or incomplete factoring instructions.

    3. Payment Flow; Pay-When-Paid (Brokerage). For brokerage services and unless prohibited by applicable law or agreed otherwise in writing, ITF’s payment obligation to a Provider is conditioned on ITF’s receipt of corresponding payment from the Client (“pay-when-paid”). This clause does not relieve the Client of its obligation to pay ITF. If pay-when-paid is prohibited, ITF will pay the Provider within commercially reasonable timeframes after receipt of complete delivery/receipt documents.

    4. Pricing Adjustments. ITF reserves the right to revise rates, fees, and surcharges at its discretion, including but not limited to changes based on market conditions, seasonal demand, fuel costs, or regulatory changes. Promotional offers or discounts may be extended to certain Clients but shall not affect other Clients’ obligations unless specifically granted.

    5. Payment Processing. All charges may be processed through third-party payment providers. By using ITF’s platform, Clients agree to comply with the terms of such providers. ITF is not responsible for delays, errors, or misconduct caused by third-party payment processors.

    6. Additional Fees. In cases where unexpected costs arise, including tolls, lumper fees, overweight charges, or special handling, the Provider may submit supporting documentation. ITF will review and, if validated, invoice the Client for such costs.

    7. Refund Policy. Clients may cancel a service request prior to acceptance without penalty. After acceptance, refund eligibility is limited and may be subject to cancellation fees. Refund requests must be submitted to info@itfgroup.com. ITF shall not be liable for overdraft charges, financial institution fees, or billing errors made by Clients. 


  6. TRANSPORTATION COMPLIANCE (FMCSA / DOT / HAZMAT)

    Provider Qualifications. All motor carriers engaged as Providers must:

    • Hold valid FMCSA operating authority;

    • maintain required safety ratings;

    • Carry minimum insurance coverage, including at least USD $1,000,000 in automobile liability and USD $100,000 in cargo liability (higher amounts may be required for certain loads as notified by ITF or the Client);

    • Employ qualified drivers with valid CDLs and current medical cards;

    • Comply with Hours-of-Service, drug and alcohol testing, and vehicle maintenance regulations; and

    • Adhere to TSA, CBP, and all applicable federal, state, and local requirements.

    Equipment Standards. Providers shall furnish clean, secure, and roadworthy equipment suitable for the specific commodity and any temperature-control requirements.

    Hazardous Materials. Clients must declare hazardous materials in writing and provide all legally required documentation, labels, placards, and markings. Only Providers properly authorized under DOT/FMCSA HazMat rules may transport such goods. HazMat surcharges may apply.

    Temperature-Controlled Freight. Clients must specify required temperature set points and ranges. Providers shall maintain and record reefer settings, but will not be liable for inherent vice, pre-shipment conditions, or shipper-caused temperature abuse.

    Special or High-Value Goods. Clients must disclose goods that are high-value, fragile, irreplaceable, or require special handling (including items exceeding USD $100,000 in value per truckload). Unless such disclosure is made in writing and additional coverage or arrangements are agreed to in advance, liability for loss, damage, or delay to such goods shall be limited to the standard cargo liability coverage carried by the Provider. ITF may require additional insurance, security escorts, or protective measures as a condition of acceptance.

    ITF Role. ITF does not assume carrier obligations under federal or state law when acting in its capacity as a broker. ITF’s role is limited to arranging transportation services with qualified Providers. Providers remain solely responsible for compliance with all applicable transportation laws and regulations.


  7. WAREHOUSING, STORAGE & FULFILLMENT 

    1. Storage Limits and Liability. Unless otherwise agreed in writing, the liability of ITF or any storing Provider for loss of or damage to goods in storage is limited to the lesser of (i) the actual replacement value of the goods, or (ii) fifty cents ($0.50) per pound per article or package, not to exceed fifty dollars ($50.00) per package, with an aggregate maximum of twenty-five thousand dollars ($25,000.00) per occurrence. In no event shall ITF or the Provider be liable for consequential, incidental, punitive, or special damages, including without limitation lost profits, loss of market, or loss of use. Clients may request higher declared values in writing, subject to acceptance by ITF and additional charges.

    2. Warehouseman’s Lien. ITF and/or the storing Provider shall have a warehouseman’s lien on all goods in their possession for all lawful charges relating to storage, handling, insurance, labor, interest, and other fees, whether current or future. The lien also covers costs reasonably incurred for preservation or disposal of the goods. If charges remain unpaid, ITF may, after providing legally required notice, sell or otherwise dispose of the goods. Sale proceeds will be applied first to the costs of sale, then to outstanding charges, with any remainder remitted to the Client or as otherwise required by law.

    3. Right to Move and Co-Mingle. ITF and its Providers may move goods within or between facilities to maintain efficiency, safety, or compliance. Goods may be co-mingled by SKU, lot, or commodity unless segregation is specifically requested in writing and accepted by ITF. Segregation requirements for regulated products, hazardous materials, or bonded goods must be requested in advance and may incur additional charges.

    4. Inventory Responsibility. ITF and its Providers shall exercise reasonable care and custody over inventory physically in their possession and control. Clients remain responsible for the accuracy of records where counts, packing, or system updates are performed by Client personnel, Client systems, or through integrations controlled by the Client. ITF is not responsible for discrepancies arising from Client-supplied counts, instructions, or system data.

    5. Abandonment and Disposal. If charges remain unpaid or goods are unclaimed beyond agreed timeframes, ITF may deem goods abandoned and liquidate, sell, recycle, or otherwise dispose of them after providing notice as required by law. Hazardous or perishable goods posing a safety or compliance risk may be disposed of immediately without notice, with all costs borne by the Client.

    6. Access and Security. Client access to ITF or Provider facilities is by prior approval only and subject to all safety, security, and facility rules, including personal protective equipment, sign-in/sign-out procedures, and escort requirements. Unauthorized photography, video recording, or data capture is prohibited. ITF reserves the right to deny entry to preserve the safety, security, or integrity of operations.

    7. Exclusions from Liability. ITF and its Providers shall not be liable for loss or damage arising from causes beyond their reasonable control, including acts of God, flood, earthquake, fire, pest infestation, mold, inherent vice or natural qualities of the goods, concealed damage, inadequate packaging, shipper-loaded containers, rust or oxidation, electronic data corruption, strikes, labor disputes, governmental actions, or other force majeure events. Clients are responsible for insuring goods against such risks.

    8. Client Obligations. Client must ensure goods are properly packaged, labeled, and compliant with applicable laws and regulations, and must provide accurate documentation regarding weights, dimensions, product codes, hazardous classifications, and handling instructions. Clients are responsible for damages or penalties resulting from inaccurate or incomplete documentation.

    9. Inventory Counts and Audits. Routine cycle counts may be conducted by ITF. Client-requested counts or audits outside of normal schedules may incur additional fees. Minor discrepancies within industry-standard shrinkage allowances are not deemed breaches of these Terms.


  8. LIABILITY, INSURANCE & CLAIMS

    1. ITF Role; Limitation. ITF provides services as an intermediary and third-party logistics provider (3PL) unless expressly acting as a carrier or warehouseman under a written agreement. ITF does not take title to goods. ITF’s liability for its own acts or omissions is limited to the greater of (i) five hundred dollars (USD $500) per occurrence, or (ii) the fees paid to ITF for the specific service giving rise to the claim, subject to a maximum cap of ten thousand dollars (USD $10,000). In no event shall ITF be liable for consequential, incidental, special, punitive, or lost-profits damages.

    2. Carrier (Transportation) Liability. Unless otherwise agreed in writing or required by law, carrier liability for cargo loss or damage is governed by applicable law (including, for interstate U.S. motor carriage, the Carmack Amendment) and the carrier’s tariff or contract limits. Released value limitations may apply. Clients may request additional cargo insurance at their own cost, subject to ITF’s acceptance.

    3. Warehouseman (Storage) Liability. Liability for goods in storage is governed by Section 7(a). Clients may request higher declared values (subject to additional charges and ITF’s written acceptance) or procure separate insurance coverage.

    4. Insurance Requirements. All Providers must maintain, at minimum:

      • Commercial Auto Liability with limits of USD $1,000,000 combined single limit (USD $5,000,000 for hazardous materials, if applicable);

      • Motor Truck Cargo coverage of at least USD $250,000, or higher as specified by ITF or required by law;

      • Workers’ Compensation insurance as required by applicable law; and

      • Commercial General Liability insurance of at least USD $1,000,000 per occurrence.

      • Warehousing Providers must also maintain Warehouse Legal Liability and/or Stock Throughput insurance, as appropriate. Certificates of insurance must name ITF as certificate holder and, where available, provide notice of cancellation.

    5. Excluded Causes. Neither ITF nor its Providers shall be liable for loss of or damage to goods caused by acts of God, war, terrorism, labor disputes, acts of public authority, inadequate or improper packaging, inherent vice or defect of the goods, electronic data corruption, or other force majeure events.

    6. Claims Procedures.

      • Transportation. Unless a different statutory regime applies, the Client must: (i) give written notice of loss or damage upon delivery (or when discovered, for concealed loss), and (ii) file a formal cargo claim with supporting documentation within nine (9) months after delivery or the scheduled delivery date. Any suit must be filed within two (2) years from the carrier’s written denial of the claim. 

      • Warehousing. The Client must provide written notice of loss or damage within sixty (60) days of discovery and file a formal claim within nine (9) months after delivery, removal, or discovery. Any suit must be filed within one (1) year of the Provider’s written denial of the claim. 

      Failure to meet these deadlines constitutes a waiver of the claim. ITF will use reasonable efforts to assist Clients in transmitting claims to the applicable Provider; however, ITF is not an insurer.

    7. Indemnification. Client shall defend, indemnify, and hold harmless ITF and its affiliates, officers, employees, and agents from and against all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from (i) the Client’s negligence, willful misconduct, breach of these Terms, or violation of applicable law; or (ii) misdeclared cargo, improper or insufficient packaging, or the tender of non-compliant goods. ITF shall have no indemnification obligations except to the extent expressly required by law.

    8. Subrogation; Waiver of Claims. Clients are responsible for insuring their goods against risks of loss or damage not expressly assumed by ITF or a Provider. To the fullest extent permitted by law, Clients waive, and shall cause their insurers to waive, any rights of subrogation or recovery against ITF, its affiliates, and Providers for claims, losses, or damages arising out of services provided under these Terms, except to the extent caused by ITF’s proven gross negligence or willful misconduct.


  9. BROKERAGE (BACK-TO-BACK TERMS; INDEPENDENT PROVIDERS)

    1. Independent Contractor Status. All Providers engaged through the Services act as independent contractors and are not employees, agents, joint venturers, or partners of ITF.

    2. Back-to-Back Liability. ITF shall not assume obligations to the Client greater than those assumed by the performing Provider. Client’s remedies with respect to a Provider’s performance are limited to the remedies ITF is able to secure from such Provider.

    3. Subcontracting. ITF may subcontract or assign performance of services to vetted Providers without Client’s prior consent, provided that service levels are not materially diminished.

    4. Non-Solicitation of Providers. During the term of these Terms and for twelve (12) months thereafter, Client shall not circumvent ITF by directly soliciting, contracting with, or engaging any Provider introduced by ITF for substantially similar services, without ITF’s prior written consent. This restriction does not apply where Client can demonstrate a pre-existing commercial relationship with the Provider that was in place prior to ITF’s introduction. As liquidated damages (and not as a penalty), Client shall pay ITF an amount equal to twenty percent (20%) of the gross revenue generated between Client and such Provider during the twelve-month period following the prohibited engagement.


  10. SERVICE LEVELS, DATA HANDLING & INTEGRATIONS

    1. Service Levels. ITF and its Providers will use commercially reasonable efforts to achieve industry-standard service levels, including on-time pickup and delivery, accurate order fulfillment, and secure storage of goods. Unless expressly agreed in writing, no specific service levels are guaranteed. In the event of a service failure, ITF may, in its discretion, issue service credits or partial fee adjustments, but shall not be liable for consequential, incidental, or indirect damages.

    2. Data Accuracy. Clients are responsible for ensuring that all shipment, inventory, and order data provided to ITF (whether through the platform, electronic data interchange (EDI), application programming interface (API), or otherwise) is accurate and complete. ITF shall not be liable for delays, errors, or additional costs arising from inaccurate or incomplete data supplied by the Client.

    3. System Availability. ITF’s digital platform is intended for continuous availability; however, ITF does not guarantee uninterrupted access. Planned maintenance, upgrades, or unforeseen outages may result in temporary downtime. ITF will use reasonable efforts to provide notice of scheduled downtime and to restore services promptly following disruptions.

    4. Data Security and Privacy. ITF maintains reasonable administrative, technical, and physical safeguards to protect Client data against unauthorized access, disclosure, or loss. Clients acknowledge that no system is entirely secure, and that ITF shall not be liable for damages resulting from breaches beyond its reasonable control. Clients remain responsible for compliance with applicable data protection and privacy laws (including GDPR, CCPA, and similar regimes) as they relate to their own customers’ data.

    5. Integrations. Where Clients integrate with ITF through API, EDI, or other system connections, ITF shall not be responsible for failures, corruption, or delays caused by Client systems or third-party providers. Clients are responsible for maintaining their own systems and ensuring accurate, secure, and timely data exchange.


  11. ACCESS TO THE SERVICES

    We shall use commercially reasonable efforts to ensure the availability of the Services, except that we shall not be liable for: (a) scheduled downtime; or (b) any unavailability caused directly or indirectly by circumstances beyond our reasonable control, including without limitation, (i) a force majeure event; (ii) Internet host, webhosting, cloud computing platform, or public telecommunications network failures or delays, or denial of service attacks; (iii) a fault or failure of your computer systems or networks; or (iv) any breach of these Terms by you. 


  12. PROHIBITED USES

    Use of the Services is limited to the permitted uses expressly authorized by Us. Any violation of this Agreement as determined by ITF in its sole discretion, may result in the termination of your access to the Services. The Services shall not be used to:

    1. Harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other party (including but not limited to rights of publicity or other proprietary rights);

    2. Engage in any unlawful, fraudulent, or deceptive activities;

    3. Misrepresent the source, identity, or content of information transmitted via the Services;

    4. Use technology or other means to access unauthorized content or non-public spaces;

    5. Use or launch any automated system or process, including without limitation, "bots," "spiders," or "crawlers," to access unauthorized content or non-public spaces;

    6. Attempt to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

    7. Probe, scan, or test the vulnerability of the Services or any system or network; use any robot, spider, scraper or other automated means to access the Services for any purpose without our express written permission; 

    8. Use the Services in connection with hazardous environments requiring fail-safe performance or any application in which the failure or inaccuracy of that application or the Services could lead to death, personal injury, or physical or property damage;

    9. Modify the Services in any manner or form; use or develop any application that interacts with the Services or provides access to other users' content or information without our written permission; or use modified versions of the Services, including to obtain unauthorized access to the Services;

    10. Attempt to damage, disable, overburden, or impair our servers or networks;

    11. Attempt to gain unauthorized access to the Services, or any part of it, other accounts, computer systems or networks connected to ITF, or any part of it, through hacking, password mining or any other means, or interfere or attempt to interfere with the proper working of or any activities conducted on the Services;

    12. Display the Services or profile data on any external display or monitor or in any public setting without obtaining the prior consent of all participants. Furthermore, you may not display the Services or profile data on any external display or monitor or in any public setting in a manner that infringes on the intended use of the Services;

    13. Encourage the commission or encouragement of any illegal purpose, or in violation of any local, state, national, or international law, including laws governing criminal acts, prohibited or controlled substances, intellectual property and other proprietary rights, data protection and privacy, and import or export control; or

    14. Violate these Terms in any manner; 


  13. INTELLECTUAL PROPERTY RIGHTS

    You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. As a condition of your use of the Services, you warrant to Us that you will not use the Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Services in any manner which could damage, disable, overburden, or impair the Services or interfere with any other party's use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services. 

    All content included as part of the Services, such as text, graphics, videos, logos, images, as well as the compilation thereof, and any software used on the Services, is the property of ITF or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 

    You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Services. Our content is not for resale. Your use of the Services does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of ITF and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of ITF or our licensors except as expressly authorized by these Terms. 


  1. DMCA NOTICE AND TAKEDOWN POLICY

    We respect intellectual property rights and expect our users to do the same. If you are a copyright owner or an agent thereof, and you believe that any content hosted on any of the Services infringes Your copyrights, then you may submit a notification by providing ITF’s Designated Copyright Agent with the following information in writing:

    1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; 

    2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works on the applicable Services are covered by a single notification, a representative list of such works on the applicable Services;

    3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Us to locate the material; Information reasonably sufficient to permit Us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted; 

    4. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law (for example, "I am under the good faith belief that the use of the copyrighted content that is identified herein is not authorized by the copyright owner, its agent, or the law."); and 

    5. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed (for example, "I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or authorized to act on behalf of the copyright owner, of the copyright(s) that is allegedly infringed by the aforementioned content."). Our Designated Copyright Agent to receive notifications of claimed infringement can be reached as follows:
      ITF Group LLC
      11990 Missouri Bottom Road
      Hazelwood, Missouri 63042
      Attention: Copyright Claims

    For clarity, only notices under this section should go to the ITF Designated Copyright Agent. You acknowledge that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid. Please note that under Section 512(f) of the U.S. Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.


  2. FEEDBACK

    You can submit questions, comments, suggestions, ideas, original or creative materials or other information about ITF or the Services (collectively, “Feedback”). Feedback is non-confidential and shall become the sole property of ITF. We shall own exclusive rights, including, without limitation, all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of this Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.


  3. LINKS TO THIRD PARTY WEBSITES/THIRD-PARTY SERVICES

    The Services may contain links to other brands or services ("Linked Website"). The Linked Websites are not under our control, and We are not responsible for the contents of any Linked Websites, including without limitation any link contained in a Linked Website, products or merchandise sold through the Services, or any changes or updates to a Linked Website. We are providing these links to you only as a convenience, and the inclusion of any link does not imply our endorsement of the services or any association with its operators. Certain services made available through the Services are delivered by third parties and organizations and these Terms do not apply to any Linked Website. By using any product, service or functionality originating from the Services, you hereby acknowledge and consent that We may share such information and data with any third party with whom We have a contractual relationship to provide the requested product, service, or functionality on behalf of ITF and customers.

    To the fullest extent permitted by applicable law, you hereby release and forever discharge Us (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, emotional distress, identity theft, death, and property loss and damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, (a) any interactions with, or act or omission of, or User Content provided by, other Users of the Services or (b) any third-party site, products, services, and links Included on or accessed through the Services. If you are a California resident, you hereby waive California civil code section 1542 in connection with the foregoing, which states: "a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor." resolving any disputes.


  1. TERMINATION OR SUSPENSION OF SERVICES

    We reserve the right to refuse or suspend access to any user, for any reason or no reason, and without any notice. We may suspend your use of the Services or any portion thereof if We believe that you have breached these Terms, or for any other reason, at its sole discretion. You agree that any termination of your access to the Services may be without prior notice, and you agree that ITF will not be liable to you or any third party for any such termination. Where needed, we reserve the right to alert local law enforcement authorities about suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Services.


  2. ERRORS, INACCURACIES AND OMISSIONS

    Occasionally there may be information on the Services that may contain typographical errors, inaccuracies or omissions that may relate to product or service descriptions, pricing, promotions, offers, charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel transactions if any information in the Services is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information on the Services, except as required by law. No specified update or refresh date applied in the Services, should be taken to indicate that all information in the Services has been modified or updated. 

    WE DO NOT REPRESENT, WARRANT OR OTHERWISE ENDORSE THAT THE SERVICES OR ANY CONTENT, INFORMATION OR SERVICES THAT ARE AVAILABLE OR ADVERTISED OR SOLD THROUGH THE SERVICES ARE ACCURATE, COMPLETE, AVAILABLE, OR CURRENT. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS IN THE SERVICES.


  3. ELECTRONIC COMMUNICATIONS 

    Using the Services or sending emails to us constitutes electronic communications. If you provide Us with your email address to our contact form, you consent to receive electronic communications from Us and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communications be in writing. 


  4. INDEMNIFICATION

    with the exception of ITF’S gross negligence and willful misconduct, You agree to indemnify, defend and hold harmless ITF, its officers, directors, SHAREHOLDERS, employees, agents, REPRESENTATIVES, and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of, or inability to use, the SERVICES, your violation of these Terms or your violation of any rights of a third party, or your violation of any APPLICABLE laws, rules or regulations. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.


  5. SANCTIONS AND AML COMPLIANCE

    You represent and warrant that you are not (i) located in, or a citizen or resident of, any country or territory that is the subject of U.S. or other government sanctions or embargoes; or (ii) listed on any restricted parties list maintained by the U.S. government or other applicable jurisdictions. We reserve the right to deny access to the Services or terminate your Account if we reasonably suspect you are subject to any such restrictions.


  6. HARM FROM COMMERCIAL USE

    You agree that the consequences of commercial use or re-publication of content or information from the Services may be so serious and incalculable, that monetary compensation may not be a sufficient or appropriate remedy and that We will be entitled to temporary and permanent injunctive relief to prohibit such use.


  7. DISCLAIMERS; NO WARRANTIES

    EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN WRITING BY ITF, ALL SERVICES, SYSTEMS, AND INFORMATION PROVIDED BY ITF ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ITF DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS TO THE SERVICES, SYSTEMS, AND INFORMATION PROVIDED.

    ITF MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY THIRD-PARTY PRODUCTS OR SERVICES, INCLUDING THOSE OF CARRIERS, WAREHOUSES, CUSTOMS BROKERS, OR OTHER PROVIDERS INTRODUCED OR ARRANGED THROUGH ITF, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO SUCH THIRD-PARTY SERVICES.ITF DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM SYSTEM FAILURES, DATA LOSS, OR SECURITY BREACHES. ITF SHALL NOT BE LIABLE FOR DELAYS, FAILURES, OR LOSSES RESULTING FROM USER ERROR, SYSTEM OUTAGES, TELECOMMUNICATIONS INTERRUPTIONS, THIRD-PARTY PLATFORM FAILURES, UNAUTHORIZED ACCESS, OR OTHER EVENTS BEYOND ITS REASONABLE CONTROL.

    NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ITF, ITS AFFILIATES, OR SERVICE PROVIDERS WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. REFERENCE TO ANY PRODUCTS, SERVICES, OR PROVIDERS BY NAME DOES NOT CONSTITUTE OR IMPLY ENDORSEMENT, SPONSORSHIP, OR RECOMMENDATION BY ITF. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN COMMERCIAL CONTRACTS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY.


  8. LIMITATION OF LIABILITY

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ITF OR ANY OF ITS OWNERS, EMPLOYEES, OFFICERS, AGENTS, AFFILIATES, AND SUBSIDIARIES (“RELEASEES”) BE LIABLE FOR ANY DAMAGES OR LOSSES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES. NEITHER ITF NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, FROM THE USE OF OR INABILITY TO USE THE SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).

    In no event will ITF or its subsidiaries or insurers aggregate liability arising out of or in connection with this Agreement or your use of the Services, exceed the greater of (i) the amounts you have paid for the Services, if applicable, in the twelve (12) month period prior to the event giving rise to the liability, or (ii) US $100. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN ITF AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU WAIVE CALIFORNIA CIVIL CODE §1542, OR ANY SIMILAR LAW, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”


  9. INFORMAL DISPUTE RESOLUTION

    You agree that any dispute that has arisen or may arise between Us relating in any way to Your use of or access to the Services, any validity, interpretation, breach, enforcement, or termination of this Agreement, or otherwise relating to ITF in any way (collectively, "Covered Dispute Matters") will be resolved in accordance with the provisions set forth in this Section. 

    If You have any dispute with Us, you agree that before taking any formal action, contact us at info@itfgroup.com provide a brief, written description of the dispute and your contact information (including your email address) and allow sixty (60) days to pass, during which We will attempt to reach an amicable resolution of any issue with you.


  10. MANDATORY ARBITRATION 

    By agreeing to the Terms, you agree that you are required to resolve any claim that you may have against ITF on an individual basis in arbitration, as set forth in this Arbitration AGREEMENT. This will preclude you from bringing any class, collective, or representative action against ITF, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against ITF by someone else.

    1. Arbitration Procedure. You agree that any dispute, claim or controversy arising out of or relating to (i) these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, or (ii) your access to or use of the Services at any time, whether before or after the date you agreed to the Terms will be settled by binding arbitration between you and ITF, and not in a court of law. The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this Arbitration Agreement. The parties agree that the arbitrator (“Arbitrator”), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. Notwithstanding any choice of law or other provision in the Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the State of Missouri. The Arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regard to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including Tort claims that are a result of these Terms. Unless the parties agree otherwise, arbitration hearings will take place virtually or in St. Louis County, Missouri. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. YOU UNDERSTAND AND AGREE THAT YOU ARE GIVING UP THE RIGHT TO GO TO COURT AND HAVE A DISPUTE HEARD BY A JUDGE OR JURY. This Arbitration Agreement shall survive the termination of these Terms.

    2. Exceptions to Our Agreement to Arbitrate Disputes. There are only two exceptions to this Agreement to arbitrate: (i) if either party reasonably believes that the other party has in any manner violated or threatened to infringe the intellectual property rights of the other party, the party whose rights have been violated may seek injunctive or other appropriate interim relief without bond in any court of competent jurisdiction or (ii) each party will retain the right to seek relief in a small claims court for disputes or claims within the scope of the jurisdiction of such courts.

    3. Who Bears the Costs of Arbitration? You agree that payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules unless otherwise stated in this Agreement to arbitrate. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous or without merit, you agree that ITF is relieved of its obligation to reimburse you for any fees associated with the arbitration.

    4. Future Amendments to the Agreement to Arbitrate. Notwithstanding any provision in this Agreement to the contrary, You and We agree that if We make any amendment to this Agreement to arbitrate in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against ITF prior to the effective date of the amendment. However, the amendment shall apply to all other disputes or claims governed by the Agreement to arbitrate that have arisen or may arise between you and ITF. If you do not agree to these amended terms, you shall not access or use the Services, and the revised terms will not bind you. 

    5. Judicial Forum for Legal Disputes. If the Agreement to arbitrate above is found not to apply to you or to a particular claim or dispute, either as a result of your decision to opt-out of the Agreement to arbitrate, as a result of a decision by the arbitrator or court order, you agree (except as otherwise provided by law) that any claim or dispute that has arisen or may arise between you and ITF must be resolved exclusively by a state or federal court located in St. Louis County, Missouri. You agree to submit to the exclusive personal jurisdiction of the courts situated in St. Louis County, Missouri, for the purpose of litigating all such claims or disputes.

    6. Arbitration Opt-Out Procedure. If you are a new user, you can choose to reject the agreement to arbitrate provision by emailing us an opt-out notice to info@itfgroup.com (“Opt-Out Notice"). The Opt-Out Notice must be received no later than thirty (30) days after the date you accept the terms of this Agreement for the first time. If you are not a new user, you have until thirty (30) days after the posting of the new terms to submit an arbitration opt-out notice. To opt-out, you must email your name, address (including street address, city, state, and zip code), the email address to which the opt-out applies, and an unaltered digital image of your valid driver’s license to info@itfgroup.com. This procedure is the only way.

    7. You can Opt-Out of the Agreement to arbitrate. If you Opt-Out of the Agreement to arbitrate, all other parts of this Agreement and this Disputes Section will continue to apply to you. Opting out of this Agreement to arbitrate does not affect any previous, other, or future arbitration agreements that you may have with ITF. By agreeing to this agreement, you now irrevocably waive any right you may have (i) to a court trial (other than small claims court as provided above), (ii) to serve as a representative, as a private attorney general, or in any other representative capacity, or to participate as a member of a class of claimants, in any lawsuit, arbitration or other proceeding filed against Us and/ or related third parties, and (iii) to a trial by jury even if any arbitration is not required under this agreement.

    8. Statute of limitations for your claims. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the website, services, or this agreement must be filed within one (1) year after such claim or cause of action arises, or it will be forever barred.

    9. Applicable Law. You and We agree that United States federal law, including the Federal Arbitration Act, and (to the extent not Inconsistent with or pre-empted by federal law) the laws of the State of Missouri, without regard to conflict of laws principles, will govern all Covered Dispute Matters. Such body of law will apply regardless of Your residence or the location of where You use the Services.


  11. CLASS ACTION WAIVER

    Any arbitration or action under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN THEIR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, the arbitrator or judge may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. 


  12. RELIANCE ON INFORMATION POSTED

    Commentary and other materials posted on the Services is not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor of the Services, or by anyone who may be informed of any of its contents.


  13. CHANGES TO TERMS

    We reserve the right, in our sole discretion, to change the Terms under which the Services is offered. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review the Terms to stay informed of our updates. We may alter or amend our Terms by giving you reasonable notice. By continuing to use the Services after expiry of the notice period or accepting the amended Terms (as We may decide at our sole discretion), you will be deemed to have accepted any amendment to these Terms. 


  14. REGULATORY CHANGES

    We may modify, suspend, or terminate any features, procedures, or requirements of the Services to comply with changes in law, regulation, or guidance from regulatory authorities. Such changes may include additional verification requirements or restrictions on certain jurisdictions.


  15. Relationship Between the Parties

    The parties are independent contractors and nothing in these Terms shall be construed as making either party the partner, joint venturer, agent, legal representative, employer, contractor, or employee of the other. Each Party has sole responsibility for its activities and its personnel and shall have no authority and shall not represent to any third party that it has the authority to bind or otherwise obligate the other party in any manner.


  16. SEVERABILITY

    If any term, clause or provision of these Terms is held invalid or unenforceable, then that term, clause or provision will be severable from these Terms and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of these Terms.


  17. FORCE MAJEURE

    We shall be excused from performance under these Terms, to the extent We are prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders, or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of ITF.


  18. EXPORT CONTROLS

    The Services originate in the United States and are subject to United States export laws and regulations. The Services may not be exported or re-exported by you to certain countries, or those persons or entities prohibited from receiving exports from the United States. In addition, the Services may be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the Services.


  19. ENTIRE AGREEMENT

    Unless otherwise specified in these Terms, this document constitutes the entire agreement between ITF, its Clients, and its Providers with respect to the Services, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, relating to the same subject matter. If ITF has executed a separate written agreement with a Client or Provider governing specific services (including, without limitation, any Master Services Agreement, Statement of Work, or other written contract), that agreement will control to the extent of any direct conflict with these Terms.


  20. MISCELLANEOUS

    When you purchase any services from ITF, the Services are controlled and operated from within the United States. Without limiting anything else, We make no representation that the Services, information or other materials available on, in, or through the Services are applicable or available for use in other locations, and access to them from territories where they are illegal is prohibited. Those who choose to access our Services from other locations do so on their own volition and are responsible for compliance with applicable laws. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior written consent. The waiver or failure of ITF to exercise in any respect any right provided hereunder shall not be deemed a waiver of such right in the future or a waiver of any of other rights established under these Terms. Headings used in these Terms are for reference only and shall not affect the interpretation of these Terms. No person or entity not party to this agreement will be deemed to be a third-party beneficiary of these Terms or any provision hereof. When used herein, the words “includes” and “including” and their syntactical variations shall be deemed followed by the words “without limitation.” Any provisions of these Terms that by their nature should survive termination shall so survive, including without limitation, ownership provisions, warranty disclaimers, indemnity obligations, limitations of liability, and dispute resolution provisions.

    CONTACT US
    We welcome your questions or comments regarding these Terms:

    ITF Group LLC
    info@itfgroup.com

Terms & Conditions

Effective Date

2025/09/22

These terms and conditions (the “Terms”) govern your access to and use of ITF Group LLC’s (“ITF,” “We,” “Us”) website (https://itfgroup.com), logistics portals, and related services (collectively, the “Services”). The term “You” or “User” shall refer to any individual or entity that accesses, browses, contracts with, or uses the Services, including shippers, carriers, drivers, consignees/consignors, warehouse clients, and visitors.

These Terms are important and affect your legal rights, so please read them carefully.  Note that these Terms contain a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

The Services are offered to you conditioned on your acceptance without modification of Terms contained herein. Certain features, services or tools of the Services may be subject to additional guidelines, terms, or rules, which will be posted with those features and are a part of these Terms. Your use of the Services constitutes your agreement to all such Terms. Please read these terms carefully.

YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING, USING, OR BROWSING THE SERVICES, YOU ARE AFFIRMING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.

PRIVACY POLICY

Your use of the Services is subject to the ITF Privacy Policy. Please review our Privacy Policy, which also governs the Services and informs Users of our data collection practices.

  1. USE OF OUR SERVICES

    The Services are provided through ITF’s web and mobile platform for logistics and supply-chain management, including transportation management, freight procurement, warehousing, inventory management, order fulfillment, distribution, customs brokerage coordination, shipment scheduling and tracking, status notifications, analytics, and other value-added services. The platform facilitates interactions between customers of logistics services (each, a “Client”) and third-party service providers engaged or introduced by ITF (each, a “Provider,” which may include carriers, warehouse operators, fulfillment centers, couriers, customs brokers, and other subcontractors).

    Subject to your compliance with its obligations under these Terms, we will provide you with access to the Services. Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if for any reason our Services are unavailable at any time or for any period. We may make some parts of our Services available only to Users who have registered an account with us. You may be required to register an account with us and submit certain personal data to access certain parts of our Services.

    You must be eighteen (18) or over in order to use the Services and its services. 


  2. REGISTRATION, ACCOUNT AND COMMUNICATION PREFERENCES

    In order to access and use certain areas or features of the Services, you may need to have an account with us (the “Account”). We may maintain different types of Accounts for different types of Users. By creating an Account, you agree to (i) provide accurate, current and complete account information about yourself as necessary, (ii) maintain and promptly update from time to time as necessary your Account information, (iii) maintain the security of your password and accept all risks of unauthorized access to your Account and the information you provide to Us, and (iv) immediately notify Us if you discover or otherwise suspect any security breaches related to your Account. We reserve the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading. 

    1. Communication Preferences. By creating an Account, you also consent to receive electronic communications from Us (e.g., via email or by posting notices to the Services). These communications may include notices about your Account (e.g., password changes, updates, and other transactional information) and are part of your relationship with Us.  You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. 

    2. Account Information; Updates. You agree to provide current, complete and accurate payment and account information for your Account. You promise to update the information you have provided to ITF in the event of any changes to your contact information. Specifically, with respect to your contact information, We may deliver notices to you at the most recent email, telephone, or address provided by you, and those notices will be considered valid even if you no longer maintain the email account, telephone number, or receive mail at that address unless you provide updated contact information to us. 

    3. Account Access and Security. Also, you are, and will be solely responsible for, all of the activity that occurs through your Account, so please keep your password and Account information secure. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Account, whether or not you have authorized such activities or actions. You will immediately notify Us of any actual or suspected unauthorized use of your Account. We are not responsible for your failure to comply with this clause, or for any delay in shutting down or protecting your Account after you have reported unauthorized access to us. We reserve the right to suspend the provision of the Services or any part thereof, if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading. You are responsible for any charges incurred under your Account, whether made by you or another person using your Account. You may not assign or otherwise transfer your Account to any other person or entity. You acknowledge that we are not responsible for third party access to your account that results from theft or misappropriation of your account. We reserve the right to refuse or cancel service, terminate accounts, or remove or edit content from the Services if in our opinion, you have failed to comply with any of the provisions of these Terms.


  3. BOOKING AND SERVICE REQUESTS

    Clients may request services through the platform at the pricing stated by ITF or participating Providers. Clients may also submit bids or request custom pricing. Once a request is accepted and confirmed, the assigned Provider is obligated to perform the service within the agreed timeframe and scope.

    1. Cancellations.

    • Transportation. A Client may not cancel a scheduled pickup within six (6) hours of the scheduled arrival time at the first location.

    • Warehousing/Fulfillment. Orders cannot be canceled or modified once processing has begun (e.g., waves released, picks started, loading commenced). Change or cancellation fees may apply.

    • Provider-Initiated. If a Provider cancels or fails to perform, ITF may reassign the service; see Section 2(b).

    1. Reassignment/Repower. If a Provider cannot complete a service (e.g., equipment breakdown, capacity failure, facility outage), ITF may reassign the work to another vetted Provider or move the shipment/order to its board for bidding. Incremental costs to recover or repower will be charged to the responsible party (Client or Provider, as applicable), including up to a three percent (3%) service fee charged by ITF.


  4. CLIENT TERMS

    When posting a shipment or requesting services, Clients may specify performance guarantees and accessorial charges. These terms are disclosed to the Provider prior to booking and once accepted, become binding.

    1. Transportation (Accessorial and Schedule-Based Fees)

      • Late Fee. A Client may specify an amount and interval (e.g., $50 per hour), applied per full interval of lateness attributable to the Provider’s schedule.

      • Detention. A Client may specify a detention fee and grace period (e.g., $50 per hour after one hour). Fees accrue after the grace period.

      • Layover. If detention exceeds six (6) continuous hours, a layover fee may apply (e.g., $200 per 24-hour period).

      • Truck Order Not Used (TONU). If a Client cancels less than four (4) hours before pickup, a minimum fee of $150 applies unless otherwise specified.

      • Other Charges. Fuel surcharge, chassis/per diem, congestion, after-hours, lumper, driver assist, redelivery, reconsignment, out-of-route miles, tolls, scale, liftgate, residential/inside delivery, temperature control, HazMat surcharge, and other applicable charges as specified in the load details or tariff will apply and be visible before booking.

    2. Warehousing & Fulfillment (Operational Fees).

      • Storage fees after any free period (per pallet/unit/bin/CBM); monthly minimums may apply.

      • Handling fees for receiving, palletizing, labeling, kitting, returns, or cycle counts.

      • Order processing fees per order, line, unit, or carton; small-order surcharges may apply.

      • Change or cancellation fees once orders are released to operations.

      • Peak season surcharges or capacity reservation charges.

      • Inventory audit fees for cycle counts beyond standard cadence.

    3. Demurrage, Detention, Port/Rail Storage. For import/export moves, Clients are responsible for demurrage, rail storage, port fees, container per diem, and chassis charges unless otherwise agreed in writing.

    4. Right to Refuse/Inspect. ITF and Providers may open, inspect, photograph, rework, reject, or refuse goods that present safety, legal, or compliance concerns (e.g., undeclared hazardous materials, leaking or infested goods, or non-compliant packaging).

    5. Client Responsibilities. Clients must provide accurate descriptions, NMFC/class (if applicable), weights, counts, dimensions, temperature requirements, special handling instructions, accessorial authorizations, and all required legal documentation (BOL, MSDS/SDS, export paperwork, commercial invoices, HTS codes). Clients are responsible for proper packaging, palletization, blocking and bracing, and compliance with all applicable laws at origin and destination.


  5. PAYMENTS TERMS

    1. Payments. For each service arranged through ITF, the Client shall pay the charges quoted and accepted at the time of booking, as well as any additional amounts due for accessorial services, regulatory fees, or other charges incurred in connection with the shipment or storage of goods. Pricing is determined at the discretion of ITF or the Provider, depending on the nature of the service. Each party is solely responsible for the payment of any taxes, duties, or government-imposed charges arising from their use of the Services. ITF is not responsible for the collection, reporting, or remittance of such taxes on behalf of Clients or Providers.

    2. Provider Administrative Fee; Provider Pay Timing. Providers (such as carriers and warehouses) will be paid by ITF for services rendered, less any administrative or service fees. Standard Provider payments are made within thirty (30) days of confirmed delivery or service completion, provided ITF has received payment from the Client. Providers may designate a factoring company for payment, but ITF shall not be liable for any errors or delays arising from incorrect or incomplete factoring instructions.

    3. Payment Flow; Pay-When-Paid (Brokerage). For brokerage services and unless prohibited by applicable law or agreed otherwise in writing, ITF’s payment obligation to a Provider is conditioned on ITF’s receipt of corresponding payment from the Client (“pay-when-paid”). This clause does not relieve the Client of its obligation to pay ITF. If pay-when-paid is prohibited, ITF will pay the Provider within commercially reasonable timeframes after receipt of complete delivery/receipt documents.

    4. Pricing Adjustments. ITF reserves the right to revise rates, fees, and surcharges at its discretion, including but not limited to changes based on market conditions, seasonal demand, fuel costs, or regulatory changes. Promotional offers or discounts may be extended to certain Clients but shall not affect other Clients’ obligations unless specifically granted.

    5. Payment Processing. All charges may be processed through third-party payment providers. By using ITF’s platform, Clients agree to comply with the terms of such providers. ITF is not responsible for delays, errors, or misconduct caused by third-party payment processors.

    6. Additional Fees. In cases where unexpected costs arise, including tolls, lumper fees, overweight charges, or special handling, the Provider may submit supporting documentation. ITF will review and, if validated, invoice the Client for such costs.

    7. Refund Policy. Clients may cancel a service request prior to acceptance without penalty. After acceptance, refund eligibility is limited and may be subject to cancellation fees. Refund requests must be submitted to info@itfgroup.com. ITF shall not be liable for overdraft charges, financial institution fees, or billing errors made by Clients. 


  6. TRANSPORTATION COMPLIANCE (FMCSA / DOT / HAZMAT)

    Provider Qualifications. All motor carriers engaged as Providers must:

    • Hold valid FMCSA operating authority;

    • maintain required safety ratings;

    • Carry minimum insurance coverage, including at least USD $1,000,000 in automobile liability and USD $100,000 in cargo liability (higher amounts may be required for certain loads as notified by ITF or the Client);

    • Employ qualified drivers with valid CDLs and current medical cards;

    • Comply with Hours-of-Service, drug and alcohol testing, and vehicle maintenance regulations; and

    • Adhere to TSA, CBP, and all applicable federal, state, and local requirements.

    Equipment Standards. Providers shall furnish clean, secure, and roadworthy equipment suitable for the specific commodity and any temperature-control requirements.

    Hazardous Materials. Clients must declare hazardous materials in writing and provide all legally required documentation, labels, placards, and markings. Only Providers properly authorized under DOT/FMCSA HazMat rules may transport such goods. HazMat surcharges may apply.

    Temperature-Controlled Freight. Clients must specify required temperature set points and ranges. Providers shall maintain and record reefer settings, but will not be liable for inherent vice, pre-shipment conditions, or shipper-caused temperature abuse.

    Special or High-Value Goods. Clients must disclose goods that are high-value, fragile, irreplaceable, or require special handling (including items exceeding USD $100,000 in value per truckload). Unless such disclosure is made in writing and additional coverage or arrangements are agreed to in advance, liability for loss, damage, or delay to such goods shall be limited to the standard cargo liability coverage carried by the Provider. ITF may require additional insurance, security escorts, or protective measures as a condition of acceptance.

    ITF Role. ITF does not assume carrier obligations under federal or state law when acting in its capacity as a broker. ITF’s role is limited to arranging transportation services with qualified Providers. Providers remain solely responsible for compliance with all applicable transportation laws and regulations.


  7. WAREHOUSING, STORAGE & FULFILLMENT 

    1. Storage Limits and Liability. Unless otherwise agreed in writing, the liability of ITF or any storing Provider for loss of or damage to goods in storage is limited to the lesser of (i) the actual replacement value of the goods, or (ii) fifty cents ($0.50) per pound per article or package, not to exceed fifty dollars ($50.00) per package, with an aggregate maximum of twenty-five thousand dollars ($25,000.00) per occurrence. In no event shall ITF or the Provider be liable for consequential, incidental, punitive, or special damages, including without limitation lost profits, loss of market, or loss of use. Clients may request higher declared values in writing, subject to acceptance by ITF and additional charges.

    2. Warehouseman’s Lien. ITF and/or the storing Provider shall have a warehouseman’s lien on all goods in their possession for all lawful charges relating to storage, handling, insurance, labor, interest, and other fees, whether current or future. The lien also covers costs reasonably incurred for preservation or disposal of the goods. If charges remain unpaid, ITF may, after providing legally required notice, sell or otherwise dispose of the goods. Sale proceeds will be applied first to the costs of sale, then to outstanding charges, with any remainder remitted to the Client or as otherwise required by law.

    3. Right to Move and Co-Mingle. ITF and its Providers may move goods within or between facilities to maintain efficiency, safety, or compliance. Goods may be co-mingled by SKU, lot, or commodity unless segregation is specifically requested in writing and accepted by ITF. Segregation requirements for regulated products, hazardous materials, or bonded goods must be requested in advance and may incur additional charges.

    4. Inventory Responsibility. ITF and its Providers shall exercise reasonable care and custody over inventory physically in their possession and control. Clients remain responsible for the accuracy of records where counts, packing, or system updates are performed by Client personnel, Client systems, or through integrations controlled by the Client. ITF is not responsible for discrepancies arising from Client-supplied counts, instructions, or system data.

    5. Abandonment and Disposal. If charges remain unpaid or goods are unclaimed beyond agreed timeframes, ITF may deem goods abandoned and liquidate, sell, recycle, or otherwise dispose of them after providing notice as required by law. Hazardous or perishable goods posing a safety or compliance risk may be disposed of immediately without notice, with all costs borne by the Client.

    6. Access and Security. Client access to ITF or Provider facilities is by prior approval only and subject to all safety, security, and facility rules, including personal protective equipment, sign-in/sign-out procedures, and escort requirements. Unauthorized photography, video recording, or data capture is prohibited. ITF reserves the right to deny entry to preserve the safety, security, or integrity of operations.

    7. Exclusions from Liability. ITF and its Providers shall not be liable for loss or damage arising from causes beyond their reasonable control, including acts of God, flood, earthquake, fire, pest infestation, mold, inherent vice or natural qualities of the goods, concealed damage, inadequate packaging, shipper-loaded containers, rust or oxidation, electronic data corruption, strikes, labor disputes, governmental actions, or other force majeure events. Clients are responsible for insuring goods against such risks.

    8. Client Obligations. Client must ensure goods are properly packaged, labeled, and compliant with applicable laws and regulations, and must provide accurate documentation regarding weights, dimensions, product codes, hazardous classifications, and handling instructions. Clients are responsible for damages or penalties resulting from inaccurate or incomplete documentation.

    9. Inventory Counts and Audits. Routine cycle counts may be conducted by ITF. Client-requested counts or audits outside of normal schedules may incur additional fees. Minor discrepancies within industry-standard shrinkage allowances are not deemed breaches of these Terms.


  8. LIABILITY, INSURANCE & CLAIMS

    1. ITF Role; Limitation. ITF provides services as an intermediary and third-party logistics provider (3PL) unless expressly acting as a carrier or warehouseman under a written agreement. ITF does not take title to goods. ITF’s liability for its own acts or omissions is limited to the greater of (i) five hundred dollars (USD $500) per occurrence, or (ii) the fees paid to ITF for the specific service giving rise to the claim, subject to a maximum cap of ten thousand dollars (USD $10,000). In no event shall ITF be liable for consequential, incidental, special, punitive, or lost-profits damages.

    2. Carrier (Transportation) Liability. Unless otherwise agreed in writing or required by law, carrier liability for cargo loss or damage is governed by applicable law (including, for interstate U.S. motor carriage, the Carmack Amendment) and the carrier’s tariff or contract limits. Released value limitations may apply. Clients may request additional cargo insurance at their own cost, subject to ITF’s acceptance.

    3. Warehouseman (Storage) Liability. Liability for goods in storage is governed by Section 7(a). Clients may request higher declared values (subject to additional charges and ITF’s written acceptance) or procure separate insurance coverage.

    4. Insurance Requirements. All Providers must maintain, at minimum:

      • Commercial Auto Liability with limits of USD $1,000,000 combined single limit (USD $5,000,000 for hazardous materials, if applicable);

      • Motor Truck Cargo coverage of at least USD $250,000, or higher as specified by ITF or required by law;

      • Workers’ Compensation insurance as required by applicable law; and

      • Commercial General Liability insurance of at least USD $1,000,000 per occurrence.

      • Warehousing Providers must also maintain Warehouse Legal Liability and/or Stock Throughput insurance, as appropriate. Certificates of insurance must name ITF as certificate holder and, where available, provide notice of cancellation.

    5. Excluded Causes. Neither ITF nor its Providers shall be liable for loss of or damage to goods caused by acts of God, war, terrorism, labor disputes, acts of public authority, inadequate or improper packaging, inherent vice or defect of the goods, electronic data corruption, or other force majeure events.

    6. Claims Procedures.

      • Transportation. Unless a different statutory regime applies, the Client must: (i) give written notice of loss or damage upon delivery (or when discovered, for concealed loss), and (ii) file a formal cargo claim with supporting documentation within nine (9) months after delivery or the scheduled delivery date. Any suit must be filed within two (2) years from the carrier’s written denial of the claim. 

      • Warehousing. The Client must provide written notice of loss or damage within sixty (60) days of discovery and file a formal claim within nine (9) months after delivery, removal, or discovery. Any suit must be filed within one (1) year of the Provider’s written denial of the claim. 

      Failure to meet these deadlines constitutes a waiver of the claim. ITF will use reasonable efforts to assist Clients in transmitting claims to the applicable Provider; however, ITF is not an insurer.

    7. Indemnification. Client shall defend, indemnify, and hold harmless ITF and its affiliates, officers, employees, and agents from and against all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from (i) the Client’s negligence, willful misconduct, breach of these Terms, or violation of applicable law; or (ii) misdeclared cargo, improper or insufficient packaging, or the tender of non-compliant goods. ITF shall have no indemnification obligations except to the extent expressly required by law.

    8. Subrogation; Waiver of Claims. Clients are responsible for insuring their goods against risks of loss or damage not expressly assumed by ITF or a Provider. To the fullest extent permitted by law, Clients waive, and shall cause their insurers to waive, any rights of subrogation or recovery against ITF, its affiliates, and Providers for claims, losses, or damages arising out of services provided under these Terms, except to the extent caused by ITF’s proven gross negligence or willful misconduct.


  9. BROKERAGE (BACK-TO-BACK TERMS; INDEPENDENT PROVIDERS)

    1. Independent Contractor Status. All Providers engaged through the Services act as independent contractors and are not employees, agents, joint venturers, or partners of ITF.

    2. Back-to-Back Liability. ITF shall not assume obligations to the Client greater than those assumed by the performing Provider. Client’s remedies with respect to a Provider’s performance are limited to the remedies ITF is able to secure from such Provider.

    3. Subcontracting. ITF may subcontract or assign performance of services to vetted Providers without Client’s prior consent, provided that service levels are not materially diminished.

    4. Non-Solicitation of Providers. During the term of these Terms and for twelve (12) months thereafter, Client shall not circumvent ITF by directly soliciting, contracting with, or engaging any Provider introduced by ITF for substantially similar services, without ITF’s prior written consent. This restriction does not apply where Client can demonstrate a pre-existing commercial relationship with the Provider that was in place prior to ITF’s introduction. As liquidated damages (and not as a penalty), Client shall pay ITF an amount equal to twenty percent (20%) of the gross revenue generated between Client and such Provider during the twelve-month period following the prohibited engagement.


  10. SERVICE LEVELS, DATA HANDLING & INTEGRATIONS

    1. Service Levels. ITF and its Providers will use commercially reasonable efforts to achieve industry-standard service levels, including on-time pickup and delivery, accurate order fulfillment, and secure storage of goods. Unless expressly agreed in writing, no specific service levels are guaranteed. In the event of a service failure, ITF may, in its discretion, issue service credits or partial fee adjustments, but shall not be liable for consequential, incidental, or indirect damages.

    2. Data Accuracy. Clients are responsible for ensuring that all shipment, inventory, and order data provided to ITF (whether through the platform, electronic data interchange (EDI), application programming interface (API), or otherwise) is accurate and complete. ITF shall not be liable for delays, errors, or additional costs arising from inaccurate or incomplete data supplied by the Client.

    3. System Availability. ITF’s digital platform is intended for continuous availability; however, ITF does not guarantee uninterrupted access. Planned maintenance, upgrades, or unforeseen outages may result in temporary downtime. ITF will use reasonable efforts to provide notice of scheduled downtime and to restore services promptly following disruptions.

    4. Data Security and Privacy. ITF maintains reasonable administrative, technical, and physical safeguards to protect Client data against unauthorized access, disclosure, or loss. Clients acknowledge that no system is entirely secure, and that ITF shall not be liable for damages resulting from breaches beyond its reasonable control. Clients remain responsible for compliance with applicable data protection and privacy laws (including GDPR, CCPA, and similar regimes) as they relate to their own customers’ data.

    5. Integrations. Where Clients integrate with ITF through API, EDI, or other system connections, ITF shall not be responsible for failures, corruption, or delays caused by Client systems or third-party providers. Clients are responsible for maintaining their own systems and ensuring accurate, secure, and timely data exchange.


  11. ACCESS TO THE SERVICES

    We shall use commercially reasonable efforts to ensure the availability of the Services, except that we shall not be liable for: (a) scheduled downtime; or (b) any unavailability caused directly or indirectly by circumstances beyond our reasonable control, including without limitation, (i) a force majeure event; (ii) Internet host, webhosting, cloud computing platform, or public telecommunications network failures or delays, or denial of service attacks; (iii) a fault or failure of your computer systems or networks; or (iv) any breach of these Terms by you. 


  12. PROHIBITED USES

    Use of the Services is limited to the permitted uses expressly authorized by Us. Any violation of this Agreement as determined by ITF in its sole discretion, may result in the termination of your access to the Services. The Services shall not be used to:

    1. Harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other party (including but not limited to rights of publicity or other proprietary rights);

    2. Engage in any unlawful, fraudulent, or deceptive activities;

    3. Misrepresent the source, identity, or content of information transmitted via the Services;

    4. Use technology or other means to access unauthorized content or non-public spaces;

    5. Use or launch any automated system or process, including without limitation, "bots," "spiders," or "crawlers," to access unauthorized content or non-public spaces;

    6. Attempt to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

    7. Probe, scan, or test the vulnerability of the Services or any system or network; use any robot, spider, scraper or other automated means to access the Services for any purpose without our express written permission; 

    8. Use the Services in connection with hazardous environments requiring fail-safe performance or any application in which the failure or inaccuracy of that application or the Services could lead to death, personal injury, or physical or property damage;

    9. Modify the Services in any manner or form; use or develop any application that interacts with the Services or provides access to other users' content or information without our written permission; or use modified versions of the Services, including to obtain unauthorized access to the Services;

    10. Attempt to damage, disable, overburden, or impair our servers or networks;

    11. Attempt to gain unauthorized access to the Services, or any part of it, other accounts, computer systems or networks connected to ITF, or any part of it, through hacking, password mining or any other means, or interfere or attempt to interfere with the proper working of or any activities conducted on the Services;

    12. Display the Services or profile data on any external display or monitor or in any public setting without obtaining the prior consent of all participants. Furthermore, you may not display the Services or profile data on any external display or monitor or in any public setting in a manner that infringes on the intended use of the Services;

    13. Encourage the commission or encouragement of any illegal purpose, or in violation of any local, state, national, or international law, including laws governing criminal acts, prohibited or controlled substances, intellectual property and other proprietary rights, data protection and privacy, and import or export control; or

    14. Violate these Terms in any manner; 


  13. INTELLECTUAL PROPERTY RIGHTS

    You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. As a condition of your use of the Services, you warrant to Us that you will not use the Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Services in any manner which could damage, disable, overburden, or impair the Services or interfere with any other party's use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services. 

    All content included as part of the Services, such as text, graphics, videos, logos, images, as well as the compilation thereof, and any software used on the Services, is the property of ITF or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 

    You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Services. Our content is not for resale. Your use of the Services does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of ITF and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of ITF or our licensors except as expressly authorized by these Terms. 


  1. DMCA NOTICE AND TAKEDOWN POLICY

    We respect intellectual property rights and expect our users to do the same. If you are a copyright owner or an agent thereof, and you believe that any content hosted on any of the Services infringes Your copyrights, then you may submit a notification by providing ITF’s Designated Copyright Agent with the following information in writing:

    1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; 

    2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works on the applicable Services are covered by a single notification, a representative list of such works on the applicable Services;

    3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Us to locate the material; Information reasonably sufficient to permit Us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted; 

    4. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law (for example, "I am under the good faith belief that the use of the copyrighted content that is identified herein is not authorized by the copyright owner, its agent, or the law."); and 

    5. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed (for example, "I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or authorized to act on behalf of the copyright owner, of the copyright(s) that is allegedly infringed by the aforementioned content."). Our Designated Copyright Agent to receive notifications of claimed infringement can be reached as follows:
      ITF Group LLC
      11990 Missouri Bottom Road
      Hazelwood, Missouri 63042
      Attention: Copyright Claims

    For clarity, only notices under this section should go to the ITF Designated Copyright Agent. You acknowledge that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid. Please note that under Section 512(f) of the U.S. Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.


  2. FEEDBACK

    You can submit questions, comments, suggestions, ideas, original or creative materials or other information about ITF or the Services (collectively, “Feedback”). Feedback is non-confidential and shall become the sole property of ITF. We shall own exclusive rights, including, without limitation, all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of this Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.


  3. LINKS TO THIRD PARTY WEBSITES/THIRD-PARTY SERVICES

    The Services may contain links to other brands or services ("Linked Website"). The Linked Websites are not under our control, and We are not responsible for the contents of any Linked Websites, including without limitation any link contained in a Linked Website, products or merchandise sold through the Services, or any changes or updates to a Linked Website. We are providing these links to you only as a convenience, and the inclusion of any link does not imply our endorsement of the services or any association with its operators. Certain services made available through the Services are delivered by third parties and organizations and these Terms do not apply to any Linked Website. By using any product, service or functionality originating from the Services, you hereby acknowledge and consent that We may share such information and data with any third party with whom We have a contractual relationship to provide the requested product, service, or functionality on behalf of ITF and customers.

    To the fullest extent permitted by applicable law, you hereby release and forever discharge Us (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, emotional distress, identity theft, death, and property loss and damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, (a) any interactions with, or act or omission of, or User Content provided by, other Users of the Services or (b) any third-party site, products, services, and links Included on or accessed through the Services. If you are a California resident, you hereby waive California civil code section 1542 in connection with the foregoing, which states: "a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor." resolving any disputes.


  1. TERMINATION OR SUSPENSION OF SERVICES

    We reserve the right to refuse or suspend access to any user, for any reason or no reason, and without any notice. We may suspend your use of the Services or any portion thereof if We believe that you have breached these Terms, or for any other reason, at its sole discretion. You agree that any termination of your access to the Services may be without prior notice, and you agree that ITF will not be liable to you or any third party for any such termination. Where needed, we reserve the right to alert local law enforcement authorities about suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Services.


  2. ERRORS, INACCURACIES AND OMISSIONS

    Occasionally there may be information on the Services that may contain typographical errors, inaccuracies or omissions that may relate to product or service descriptions, pricing, promotions, offers, charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel transactions if any information in the Services is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information on the Services, except as required by law. No specified update or refresh date applied in the Services, should be taken to indicate that all information in the Services has been modified or updated. 

    WE DO NOT REPRESENT, WARRANT OR OTHERWISE ENDORSE THAT THE SERVICES OR ANY CONTENT, INFORMATION OR SERVICES THAT ARE AVAILABLE OR ADVERTISED OR SOLD THROUGH THE SERVICES ARE ACCURATE, COMPLETE, AVAILABLE, OR CURRENT. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS IN THE SERVICES.


  3. ELECTRONIC COMMUNICATIONS 

    Using the Services or sending emails to us constitutes electronic communications. If you provide Us with your email address to our contact form, you consent to receive electronic communications from Us and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communications be in writing. 


  4. INDEMNIFICATION

    with the exception of ITF’S gross negligence and willful misconduct, You agree to indemnify, defend and hold harmless ITF, its officers, directors, SHAREHOLDERS, employees, agents, REPRESENTATIVES, and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of, or inability to use, the SERVICES, your violation of these Terms or your violation of any rights of a third party, or your violation of any APPLICABLE laws, rules or regulations. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.


  5. SANCTIONS AND AML COMPLIANCE

    You represent and warrant that you are not (i) located in, or a citizen or resident of, any country or territory that is the subject of U.S. or other government sanctions or embargoes; or (ii) listed on any restricted parties list maintained by the U.S. government or other applicable jurisdictions. We reserve the right to deny access to the Services or terminate your Account if we reasonably suspect you are subject to any such restrictions.


  6. HARM FROM COMMERCIAL USE

    You agree that the consequences of commercial use or re-publication of content or information from the Services may be so serious and incalculable, that monetary compensation may not be a sufficient or appropriate remedy and that We will be entitled to temporary and permanent injunctive relief to prohibit such use.


  7. DISCLAIMERS; NO WARRANTIES

    EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN WRITING BY ITF, ALL SERVICES, SYSTEMS, AND INFORMATION PROVIDED BY ITF ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ITF DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS TO THE SERVICES, SYSTEMS, AND INFORMATION PROVIDED.

    ITF MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY THIRD-PARTY PRODUCTS OR SERVICES, INCLUDING THOSE OF CARRIERS, WAREHOUSES, CUSTOMS BROKERS, OR OTHER PROVIDERS INTRODUCED OR ARRANGED THROUGH ITF, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO SUCH THIRD-PARTY SERVICES.ITF DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM SYSTEM FAILURES, DATA LOSS, OR SECURITY BREACHES. ITF SHALL NOT BE LIABLE FOR DELAYS, FAILURES, OR LOSSES RESULTING FROM USER ERROR, SYSTEM OUTAGES, TELECOMMUNICATIONS INTERRUPTIONS, THIRD-PARTY PLATFORM FAILURES, UNAUTHORIZED ACCESS, OR OTHER EVENTS BEYOND ITS REASONABLE CONTROL.

    NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ITF, ITS AFFILIATES, OR SERVICE PROVIDERS WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. REFERENCE TO ANY PRODUCTS, SERVICES, OR PROVIDERS BY NAME DOES NOT CONSTITUTE OR IMPLY ENDORSEMENT, SPONSORSHIP, OR RECOMMENDATION BY ITF. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN COMMERCIAL CONTRACTS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY.


  8. LIMITATION OF LIABILITY

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ITF OR ANY OF ITS OWNERS, EMPLOYEES, OFFICERS, AGENTS, AFFILIATES, AND SUBSIDIARIES (“RELEASEES”) BE LIABLE FOR ANY DAMAGES OR LOSSES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES. NEITHER ITF NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, FROM THE USE OF OR INABILITY TO USE THE SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).

    In no event will ITF or its subsidiaries or insurers aggregate liability arising out of or in connection with this Agreement or your use of the Services, exceed the greater of (i) the amounts you have paid for the Services, if applicable, in the twelve (12) month period prior to the event giving rise to the liability, or (ii) US $100. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN ITF AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU WAIVE CALIFORNIA CIVIL CODE §1542, OR ANY SIMILAR LAW, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”


  9. INFORMAL DISPUTE RESOLUTION

    You agree that any dispute that has arisen or may arise between Us relating in any way to Your use of or access to the Services, any validity, interpretation, breach, enforcement, or termination of this Agreement, or otherwise relating to ITF in any way (collectively, "Covered Dispute Matters") will be resolved in accordance with the provisions set forth in this Section. 

    If You have any dispute with Us, you agree that before taking any formal action, contact us at info@itfgroup.com provide a brief, written description of the dispute and your contact information (including your email address) and allow sixty (60) days to pass, during which We will attempt to reach an amicable resolution of any issue with you.


  10. MANDATORY ARBITRATION 

    By agreeing to the Terms, you agree that you are required to resolve any claim that you may have against ITF on an individual basis in arbitration, as set forth in this Arbitration AGREEMENT. This will preclude you from bringing any class, collective, or representative action against ITF, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against ITF by someone else.

    1. Arbitration Procedure. You agree that any dispute, claim or controversy arising out of or relating to (i) these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, or (ii) your access to or use of the Services at any time, whether before or after the date you agreed to the Terms will be settled by binding arbitration between you and ITF, and not in a court of law. The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this Arbitration Agreement. The parties agree that the arbitrator (“Arbitrator”), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. Notwithstanding any choice of law or other provision in the Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the State of Missouri. The Arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regard to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including Tort claims that are a result of these Terms. Unless the parties agree otherwise, arbitration hearings will take place virtually or in St. Louis County, Missouri. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. YOU UNDERSTAND AND AGREE THAT YOU ARE GIVING UP THE RIGHT TO GO TO COURT AND HAVE A DISPUTE HEARD BY A JUDGE OR JURY. This Arbitration Agreement shall survive the termination of these Terms.

    2. Exceptions to Our Agreement to Arbitrate Disputes. There are only two exceptions to this Agreement to arbitrate: (i) if either party reasonably believes that the other party has in any manner violated or threatened to infringe the intellectual property rights of the other party, the party whose rights have been violated may seek injunctive or other appropriate interim relief without bond in any court of competent jurisdiction or (ii) each party will retain the right to seek relief in a small claims court for disputes or claims within the scope of the jurisdiction of such courts.

    3. Who Bears the Costs of Arbitration? You agree that payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules unless otherwise stated in this Agreement to arbitrate. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous or without merit, you agree that ITF is relieved of its obligation to reimburse you for any fees associated with the arbitration.

    4. Future Amendments to the Agreement to Arbitrate. Notwithstanding any provision in this Agreement to the contrary, You and We agree that if We make any amendment to this Agreement to arbitrate in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against ITF prior to the effective date of the amendment. However, the amendment shall apply to all other disputes or claims governed by the Agreement to arbitrate that have arisen or may arise between you and ITF. If you do not agree to these amended terms, you shall not access or use the Services, and the revised terms will not bind you. 

    5. Judicial Forum for Legal Disputes. If the Agreement to arbitrate above is found not to apply to you or to a particular claim or dispute, either as a result of your decision to opt-out of the Agreement to arbitrate, as a result of a decision by the arbitrator or court order, you agree (except as otherwise provided by law) that any claim or dispute that has arisen or may arise between you and ITF must be resolved exclusively by a state or federal court located in St. Louis County, Missouri. You agree to submit to the exclusive personal jurisdiction of the courts situated in St. Louis County, Missouri, for the purpose of litigating all such claims or disputes.

    6. Arbitration Opt-Out Procedure. If you are a new user, you can choose to reject the agreement to arbitrate provision by emailing us an opt-out notice to info@itfgroup.com (“Opt-Out Notice"). The Opt-Out Notice must be received no later than thirty (30) days after the date you accept the terms of this Agreement for the first time. If you are not a new user, you have until thirty (30) days after the posting of the new terms to submit an arbitration opt-out notice. To opt-out, you must email your name, address (including street address, city, state, and zip code), the email address to which the opt-out applies, and an unaltered digital image of your valid driver’s license to info@itfgroup.com. This procedure is the only way.

    7. You can Opt-Out of the Agreement to arbitrate. If you Opt-Out of the Agreement to arbitrate, all other parts of this Agreement and this Disputes Section will continue to apply to you. Opting out of this Agreement to arbitrate does not affect any previous, other, or future arbitration agreements that you may have with ITF. By agreeing to this agreement, you now irrevocably waive any right you may have (i) to a court trial (other than small claims court as provided above), (ii) to serve as a representative, as a private attorney general, or in any other representative capacity, or to participate as a member of a class of claimants, in any lawsuit, arbitration or other proceeding filed against Us and/ or related third parties, and (iii) to a trial by jury even if any arbitration is not required under this agreement.

    8. Statute of limitations for your claims. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the website, services, or this agreement must be filed within one (1) year after such claim or cause of action arises, or it will be forever barred.

    9. Applicable Law. You and We agree that United States federal law, including the Federal Arbitration Act, and (to the extent not Inconsistent with or pre-empted by federal law) the laws of the State of Missouri, without regard to conflict of laws principles, will govern all Covered Dispute Matters. Such body of law will apply regardless of Your residence or the location of where You use the Services.


  11. CLASS ACTION WAIVER

    Any arbitration or action under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN THEIR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, the arbitrator or judge may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. 


  12. RELIANCE ON INFORMATION POSTED

    Commentary and other materials posted on the Services is not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor of the Services, or by anyone who may be informed of any of its contents.


  13. CHANGES TO TERMS

    We reserve the right, in our sole discretion, to change the Terms under which the Services is offered. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review the Terms to stay informed of our updates. We may alter or amend our Terms by giving you reasonable notice. By continuing to use the Services after expiry of the notice period or accepting the amended Terms (as We may decide at our sole discretion), you will be deemed to have accepted any amendment to these Terms. 


  14. REGULATORY CHANGES

    We may modify, suspend, or terminate any features, procedures, or requirements of the Services to comply with changes in law, regulation, or guidance from regulatory authorities. Such changes may include additional verification requirements or restrictions on certain jurisdictions.


  15. Relationship Between the Parties

    The parties are independent contractors and nothing in these Terms shall be construed as making either party the partner, joint venturer, agent, legal representative, employer, contractor, or employee of the other. Each Party has sole responsibility for its activities and its personnel and shall have no authority and shall not represent to any third party that it has the authority to bind or otherwise obligate the other party in any manner.


  16. SEVERABILITY

    If any term, clause or provision of these Terms is held invalid or unenforceable, then that term, clause or provision will be severable from these Terms and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of these Terms.


  17. FORCE MAJEURE

    We shall be excused from performance under these Terms, to the extent We are prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders, or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of ITF.


  18. EXPORT CONTROLS

    The Services originate in the United States and are subject to United States export laws and regulations. The Services may not be exported or re-exported by you to certain countries, or those persons or entities prohibited from receiving exports from the United States. In addition, the Services may be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the Services.


  19. ENTIRE AGREEMENT

    Unless otherwise specified in these Terms, this document constitutes the entire agreement between ITF, its Clients, and its Providers with respect to the Services, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, relating to the same subject matter. If ITF has executed a separate written agreement with a Client or Provider governing specific services (including, without limitation, any Master Services Agreement, Statement of Work, or other written contract), that agreement will control to the extent of any direct conflict with these Terms.


  20. MISCELLANEOUS

    When you purchase any services from ITF, the Services are controlled and operated from within the United States. Without limiting anything else, We make no representation that the Services, information or other materials available on, in, or through the Services are applicable or available for use in other locations, and access to them from territories where they are illegal is prohibited. Those who choose to access our Services from other locations do so on their own volition and are responsible for compliance with applicable laws. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior written consent. The waiver or failure of ITF to exercise in any respect any right provided hereunder shall not be deemed a waiver of such right in the future or a waiver of any of other rights established under these Terms. Headings used in these Terms are for reference only and shall not affect the interpretation of these Terms. No person or entity not party to this agreement will be deemed to be a third-party beneficiary of these Terms or any provision hereof. When used herein, the words “includes” and “including” and their syntactical variations shall be deemed followed by the words “without limitation.” Any provisions of these Terms that by their nature should survive termination shall so survive, including without limitation, ownership provisions, warranty disclaimers, indemnity obligations, limitations of liability, and dispute resolution provisions.

    CONTACT US
    We welcome your questions or comments regarding these Terms:

    ITF Group LLC
    info@itfgroup.com

Terms & Conditions

Effective Date

2025/09/22

These terms and conditions (the “Terms”) govern your access to and use of ITF Group LLC’s (“ITF,” “We,” “Us”) website (https://itfgroup.com), logistics portals, and related services (collectively, the “Services”). The term “You” or “User” shall refer to any individual or entity that accesses, browses, contracts with, or uses the Services, including shippers, carriers, drivers, consignees/consignors, warehouse clients, and visitors.

These Terms are important and affect your legal rights, so please read them carefully.  Note that these Terms contain a mandatory arbitration provision that requires the use of arbitration on an individual basis and limits the remedies available to you in the event of certain disputes.

The Services are offered to you conditioned on your acceptance without modification of Terms contained herein. Certain features, services or tools of the Services may be subject to additional guidelines, terms, or rules, which will be posted with those features and are a part of these Terms. Your use of the Services constitutes your agreement to all such Terms. Please read these terms carefully.

YOU ACKNOWLEDGE AND AGREE THAT BY ACCESSING, USING, OR BROWSING THE SERVICES, YOU ARE AFFIRMING THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS, WHETHER OR NOT YOU HAVE REGISTERED WITH THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU HAVE NO RIGHT TO ACCESS OR USE THE SERVICES.

PRIVACY POLICY

Your use of the Services is subject to the ITF Privacy Policy. Please review our Privacy Policy, which also governs the Services and informs Users of our data collection practices.

  1. USE OF OUR SERVICES

    The Services are provided through ITF’s web and mobile platform for logistics and supply-chain management, including transportation management, freight procurement, warehousing, inventory management, order fulfillment, distribution, customs brokerage coordination, shipment scheduling and tracking, status notifications, analytics, and other value-added services. The platform facilitates interactions between customers of logistics services (each, a “Client”) and third-party service providers engaged or introduced by ITF (each, a “Provider,” which may include carriers, warehouse operators, fulfillment centers, couriers, customs brokers, and other subcontractors).

    Subject to your compliance with its obligations under these Terms, we will provide you with access to the Services. Access to the Services is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide without notice. We will not be liable if for any reason our Services are unavailable at any time or for any period. We may make some parts of our Services available only to Users who have registered an account with us. You may be required to register an account with us and submit certain personal data to access certain parts of our Services.

    You must be eighteen (18) or over in order to use the Services and its services. 


  2. REGISTRATION, ACCOUNT AND COMMUNICATION PREFERENCES

    In order to access and use certain areas or features of the Services, you may need to have an account with us (the “Account”). We may maintain different types of Accounts for different types of Users. By creating an Account, you agree to (i) provide accurate, current and complete account information about yourself as necessary, (ii) maintain and promptly update from time to time as necessary your Account information, (iii) maintain the security of your password and accept all risks of unauthorized access to your Account and the information you provide to Us, and (iv) immediately notify Us if you discover or otherwise suspect any security breaches related to your Account. We reserve the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading. 

    1. Communication Preferences. By creating an Account, you also consent to receive electronic communications from Us (e.g., via email or by posting notices to the Services). These communications may include notices about your Account (e.g., password changes, updates, and other transactional information) and are part of your relationship with Us.  You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing. 

    2. Account Information; Updates. You agree to provide current, complete and accurate payment and account information for your Account. You promise to update the information you have provided to ITF in the event of any changes to your contact information. Specifically, with respect to your contact information, We may deliver notices to you at the most recent email, telephone, or address provided by you, and those notices will be considered valid even if you no longer maintain the email account, telephone number, or receive mail at that address unless you provide updated contact information to us. 

    3. Account Access and Security. Also, you are, and will be solely responsible for, all of the activity that occurs through your Account, so please keep your password and Account information secure. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Account, whether or not you have authorized such activities or actions. You will immediately notify Us of any actual or suspected unauthorized use of your Account. We are not responsible for your failure to comply with this clause, or for any delay in shutting down or protecting your Account after you have reported unauthorized access to us. We reserve the right to suspend the provision of the Services or any part thereof, if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading. You are responsible for any charges incurred under your Account, whether made by you or another person using your Account. You may not assign or otherwise transfer your Account to any other person or entity. You acknowledge that we are not responsible for third party access to your account that results from theft or misappropriation of your account. We reserve the right to refuse or cancel service, terminate accounts, or remove or edit content from the Services if in our opinion, you have failed to comply with any of the provisions of these Terms.


  3. BOOKING AND SERVICE REQUESTS

    Clients may request services through the platform at the pricing stated by ITF or participating Providers. Clients may also submit bids or request custom pricing. Once a request is accepted and confirmed, the assigned Provider is obligated to perform the service within the agreed timeframe and scope.

    1. Cancellations.

    • Transportation. A Client may not cancel a scheduled pickup within six (6) hours of the scheduled arrival time at the first location.

    • Warehousing/Fulfillment. Orders cannot be canceled or modified once processing has begun (e.g., waves released, picks started, loading commenced). Change or cancellation fees may apply.

    • Provider-Initiated. If a Provider cancels or fails to perform, ITF may reassign the service; see Section 2(b).

    1. Reassignment/Repower. If a Provider cannot complete a service (e.g., equipment breakdown, capacity failure, facility outage), ITF may reassign the work to another vetted Provider or move the shipment/order to its board for bidding. Incremental costs to recover or repower will be charged to the responsible party (Client or Provider, as applicable), including up to a three percent (3%) service fee charged by ITF.


  4. CLIENT TERMS

    When posting a shipment or requesting services, Clients may specify performance guarantees and accessorial charges. These terms are disclosed to the Provider prior to booking and once accepted, become binding.

    1. Transportation (Accessorial and Schedule-Based Fees)

      • Late Fee. A Client may specify an amount and interval (e.g., $50 per hour), applied per full interval of lateness attributable to the Provider’s schedule.

      • Detention. A Client may specify a detention fee and grace period (e.g., $50 per hour after one hour). Fees accrue after the grace period.

      • Layover. If detention exceeds six (6) continuous hours, a layover fee may apply (e.g., $200 per 24-hour period).

      • Truck Order Not Used (TONU). If a Client cancels less than four (4) hours before pickup, a minimum fee of $150 applies unless otherwise specified.

      • Other Charges. Fuel surcharge, chassis/per diem, congestion, after-hours, lumper, driver assist, redelivery, reconsignment, out-of-route miles, tolls, scale, liftgate, residential/inside delivery, temperature control, HazMat surcharge, and other applicable charges as specified in the load details or tariff will apply and be visible before booking.

    2. Warehousing & Fulfillment (Operational Fees).

      • Storage fees after any free period (per pallet/unit/bin/CBM); monthly minimums may apply.

      • Handling fees for receiving, palletizing, labeling, kitting, returns, or cycle counts.

      • Order processing fees per order, line, unit, or carton; small-order surcharges may apply.

      • Change or cancellation fees once orders are released to operations.

      • Peak season surcharges or capacity reservation charges.

      • Inventory audit fees for cycle counts beyond standard cadence.

    3. Demurrage, Detention, Port/Rail Storage. For import/export moves, Clients are responsible for demurrage, rail storage, port fees, container per diem, and chassis charges unless otherwise agreed in writing.

    4. Right to Refuse/Inspect. ITF and Providers may open, inspect, photograph, rework, reject, or refuse goods that present safety, legal, or compliance concerns (e.g., undeclared hazardous materials, leaking or infested goods, or non-compliant packaging).

    5. Client Responsibilities. Clients must provide accurate descriptions, NMFC/class (if applicable), weights, counts, dimensions, temperature requirements, special handling instructions, accessorial authorizations, and all required legal documentation (BOL, MSDS/SDS, export paperwork, commercial invoices, HTS codes). Clients are responsible for proper packaging, palletization, blocking and bracing, and compliance with all applicable laws at origin and destination.


  5. PAYMENTS TERMS

    1. Payments. For each service arranged through ITF, the Client shall pay the charges quoted and accepted at the time of booking, as well as any additional amounts due for accessorial services, regulatory fees, or other charges incurred in connection with the shipment or storage of goods. Pricing is determined at the discretion of ITF or the Provider, depending on the nature of the service. Each party is solely responsible for the payment of any taxes, duties, or government-imposed charges arising from their use of the Services. ITF is not responsible for the collection, reporting, or remittance of such taxes on behalf of Clients or Providers.

    2. Provider Administrative Fee; Provider Pay Timing. Providers (such as carriers and warehouses) will be paid by ITF for services rendered, less any administrative or service fees. Standard Provider payments are made within thirty (30) days of confirmed delivery or service completion, provided ITF has received payment from the Client. Providers may designate a factoring company for payment, but ITF shall not be liable for any errors or delays arising from incorrect or incomplete factoring instructions.

    3. Payment Flow; Pay-When-Paid (Brokerage). For brokerage services and unless prohibited by applicable law or agreed otherwise in writing, ITF’s payment obligation to a Provider is conditioned on ITF’s receipt of corresponding payment from the Client (“pay-when-paid”). This clause does not relieve the Client of its obligation to pay ITF. If pay-when-paid is prohibited, ITF will pay the Provider within commercially reasonable timeframes after receipt of complete delivery/receipt documents.

    4. Pricing Adjustments. ITF reserves the right to revise rates, fees, and surcharges at its discretion, including but not limited to changes based on market conditions, seasonal demand, fuel costs, or regulatory changes. Promotional offers or discounts may be extended to certain Clients but shall not affect other Clients’ obligations unless specifically granted.

    5. Payment Processing. All charges may be processed through third-party payment providers. By using ITF’s platform, Clients agree to comply with the terms of such providers. ITF is not responsible for delays, errors, or misconduct caused by third-party payment processors.

    6. Additional Fees. In cases where unexpected costs arise, including tolls, lumper fees, overweight charges, or special handling, the Provider may submit supporting documentation. ITF will review and, if validated, invoice the Client for such costs.

    7. Refund Policy. Clients may cancel a service request prior to acceptance without penalty. After acceptance, refund eligibility is limited and may be subject to cancellation fees. Refund requests must be submitted to info@itfgroup.com. ITF shall not be liable for overdraft charges, financial institution fees, or billing errors made by Clients. 


  6. TRANSPORTATION COMPLIANCE (FMCSA / DOT / HAZMAT)

    Provider Qualifications. All motor carriers engaged as Providers must:

    • Hold valid FMCSA operating authority;

    • maintain required safety ratings;

    • Carry minimum insurance coverage, including at least USD $1,000,000 in automobile liability and USD $100,000 in cargo liability (higher amounts may be required for certain loads as notified by ITF or the Client);

    • Employ qualified drivers with valid CDLs and current medical cards;

    • Comply with Hours-of-Service, drug and alcohol testing, and vehicle maintenance regulations; and

    • Adhere to TSA, CBP, and all applicable federal, state, and local requirements.

    Equipment Standards. Providers shall furnish clean, secure, and roadworthy equipment suitable for the specific commodity and any temperature-control requirements.

    Hazardous Materials. Clients must declare hazardous materials in writing and provide all legally required documentation, labels, placards, and markings. Only Providers properly authorized under DOT/FMCSA HazMat rules may transport such goods. HazMat surcharges may apply.

    Temperature-Controlled Freight. Clients must specify required temperature set points and ranges. Providers shall maintain and record reefer settings, but will not be liable for inherent vice, pre-shipment conditions, or shipper-caused temperature abuse.

    Special or High-Value Goods. Clients must disclose goods that are high-value, fragile, irreplaceable, or require special handling (including items exceeding USD $100,000 in value per truckload). Unless such disclosure is made in writing and additional coverage or arrangements are agreed to in advance, liability for loss, damage, or delay to such goods shall be limited to the standard cargo liability coverage carried by the Provider. ITF may require additional insurance, security escorts, or protective measures as a condition of acceptance.

    ITF Role. ITF does not assume carrier obligations under federal or state law when acting in its capacity as a broker. ITF’s role is limited to arranging transportation services with qualified Providers. Providers remain solely responsible for compliance with all applicable transportation laws and regulations.


  7. WAREHOUSING, STORAGE & FULFILLMENT 

    1. Storage Limits and Liability. Unless otherwise agreed in writing, the liability of ITF or any storing Provider for loss of or damage to goods in storage is limited to the lesser of (i) the actual replacement value of the goods, or (ii) fifty cents ($0.50) per pound per article or package, not to exceed fifty dollars ($50.00) per package, with an aggregate maximum of twenty-five thousand dollars ($25,000.00) per occurrence. In no event shall ITF or the Provider be liable for consequential, incidental, punitive, or special damages, including without limitation lost profits, loss of market, or loss of use. Clients may request higher declared values in writing, subject to acceptance by ITF and additional charges.

    2. Warehouseman’s Lien. ITF and/or the storing Provider shall have a warehouseman’s lien on all goods in their possession for all lawful charges relating to storage, handling, insurance, labor, interest, and other fees, whether current or future. The lien also covers costs reasonably incurred for preservation or disposal of the goods. If charges remain unpaid, ITF may, after providing legally required notice, sell or otherwise dispose of the goods. Sale proceeds will be applied first to the costs of sale, then to outstanding charges, with any remainder remitted to the Client or as otherwise required by law.

    3. Right to Move and Co-Mingle. ITF and its Providers may move goods within or between facilities to maintain efficiency, safety, or compliance. Goods may be co-mingled by SKU, lot, or commodity unless segregation is specifically requested in writing and accepted by ITF. Segregation requirements for regulated products, hazardous materials, or bonded goods must be requested in advance and may incur additional charges.

    4. Inventory Responsibility. ITF and its Providers shall exercise reasonable care and custody over inventory physically in their possession and control. Clients remain responsible for the accuracy of records where counts, packing, or system updates are performed by Client personnel, Client systems, or through integrations controlled by the Client. ITF is not responsible for discrepancies arising from Client-supplied counts, instructions, or system data.

    5. Abandonment and Disposal. If charges remain unpaid or goods are unclaimed beyond agreed timeframes, ITF may deem goods abandoned and liquidate, sell, recycle, or otherwise dispose of them after providing notice as required by law. Hazardous or perishable goods posing a safety or compliance risk may be disposed of immediately without notice, with all costs borne by the Client.

    6. Access and Security. Client access to ITF or Provider facilities is by prior approval only and subject to all safety, security, and facility rules, including personal protective equipment, sign-in/sign-out procedures, and escort requirements. Unauthorized photography, video recording, or data capture is prohibited. ITF reserves the right to deny entry to preserve the safety, security, or integrity of operations.

    7. Exclusions from Liability. ITF and its Providers shall not be liable for loss or damage arising from causes beyond their reasonable control, including acts of God, flood, earthquake, fire, pest infestation, mold, inherent vice or natural qualities of the goods, concealed damage, inadequate packaging, shipper-loaded containers, rust or oxidation, electronic data corruption, strikes, labor disputes, governmental actions, or other force majeure events. Clients are responsible for insuring goods against such risks.

    8. Client Obligations. Client must ensure goods are properly packaged, labeled, and compliant with applicable laws and regulations, and must provide accurate documentation regarding weights, dimensions, product codes, hazardous classifications, and handling instructions. Clients are responsible for damages or penalties resulting from inaccurate or incomplete documentation.

    9. Inventory Counts and Audits. Routine cycle counts may be conducted by ITF. Client-requested counts or audits outside of normal schedules may incur additional fees. Minor discrepancies within industry-standard shrinkage allowances are not deemed breaches of these Terms.


  8. LIABILITY, INSURANCE & CLAIMS

    1. ITF Role; Limitation. ITF provides services as an intermediary and third-party logistics provider (3PL) unless expressly acting as a carrier or warehouseman under a written agreement. ITF does not take title to goods. ITF’s liability for its own acts or omissions is limited to the greater of (i) five hundred dollars (USD $500) per occurrence, or (ii) the fees paid to ITF for the specific service giving rise to the claim, subject to a maximum cap of ten thousand dollars (USD $10,000). In no event shall ITF be liable for consequential, incidental, special, punitive, or lost-profits damages.

    2. Carrier (Transportation) Liability. Unless otherwise agreed in writing or required by law, carrier liability for cargo loss or damage is governed by applicable law (including, for interstate U.S. motor carriage, the Carmack Amendment) and the carrier’s tariff or contract limits. Released value limitations may apply. Clients may request additional cargo insurance at their own cost, subject to ITF’s acceptance.

    3. Warehouseman (Storage) Liability. Liability for goods in storage is governed by Section 7(a). Clients may request higher declared values (subject to additional charges and ITF’s written acceptance) or procure separate insurance coverage.

    4. Insurance Requirements. All Providers must maintain, at minimum:

      • Commercial Auto Liability with limits of USD $1,000,000 combined single limit (USD $5,000,000 for hazardous materials, if applicable);

      • Motor Truck Cargo coverage of at least USD $250,000, or higher as specified by ITF or required by law;

      • Workers’ Compensation insurance as required by applicable law; and

      • Commercial General Liability insurance of at least USD $1,000,000 per occurrence.

      • Warehousing Providers must also maintain Warehouse Legal Liability and/or Stock Throughput insurance, as appropriate. Certificates of insurance must name ITF as certificate holder and, where available, provide notice of cancellation.

    5. Excluded Causes. Neither ITF nor its Providers shall be liable for loss of or damage to goods caused by acts of God, war, terrorism, labor disputes, acts of public authority, inadequate or improper packaging, inherent vice or defect of the goods, electronic data corruption, or other force majeure events.

    6. Claims Procedures.

      • Transportation. Unless a different statutory regime applies, the Client must: (i) give written notice of loss or damage upon delivery (or when discovered, for concealed loss), and (ii) file a formal cargo claim with supporting documentation within nine (9) months after delivery or the scheduled delivery date. Any suit must be filed within two (2) years from the carrier’s written denial of the claim. 

      • Warehousing. The Client must provide written notice of loss or damage within sixty (60) days of discovery and file a formal claim within nine (9) months after delivery, removal, or discovery. Any suit must be filed within one (1) year of the Provider’s written denial of the claim. 

      Failure to meet these deadlines constitutes a waiver of the claim. ITF will use reasonable efforts to assist Clients in transmitting claims to the applicable Provider; however, ITF is not an insurer.

    7. Indemnification. Client shall defend, indemnify, and hold harmless ITF and its affiliates, officers, employees, and agents from and against all claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising from (i) the Client’s negligence, willful misconduct, breach of these Terms, or violation of applicable law; or (ii) misdeclared cargo, improper or insufficient packaging, or the tender of non-compliant goods. ITF shall have no indemnification obligations except to the extent expressly required by law.

    8. Subrogation; Waiver of Claims. Clients are responsible for insuring their goods against risks of loss or damage not expressly assumed by ITF or a Provider. To the fullest extent permitted by law, Clients waive, and shall cause their insurers to waive, any rights of subrogation or recovery against ITF, its affiliates, and Providers for claims, losses, or damages arising out of services provided under these Terms, except to the extent caused by ITF’s proven gross negligence or willful misconduct.


  9. BROKERAGE (BACK-TO-BACK TERMS; INDEPENDENT PROVIDERS)

    1. Independent Contractor Status. All Providers engaged through the Services act as independent contractors and are not employees, agents, joint venturers, or partners of ITF.

    2. Back-to-Back Liability. ITF shall not assume obligations to the Client greater than those assumed by the performing Provider. Client’s remedies with respect to a Provider’s performance are limited to the remedies ITF is able to secure from such Provider.

    3. Subcontracting. ITF may subcontract or assign performance of services to vetted Providers without Client’s prior consent, provided that service levels are not materially diminished.

    4. Non-Solicitation of Providers. During the term of these Terms and for twelve (12) months thereafter, Client shall not circumvent ITF by directly soliciting, contracting with, or engaging any Provider introduced by ITF for substantially similar services, without ITF’s prior written consent. This restriction does not apply where Client can demonstrate a pre-existing commercial relationship with the Provider that was in place prior to ITF’s introduction. As liquidated damages (and not as a penalty), Client shall pay ITF an amount equal to twenty percent (20%) of the gross revenue generated between Client and such Provider during the twelve-month period following the prohibited engagement.


  10. SERVICE LEVELS, DATA HANDLING & INTEGRATIONS

    1. Service Levels. ITF and its Providers will use commercially reasonable efforts to achieve industry-standard service levels, including on-time pickup and delivery, accurate order fulfillment, and secure storage of goods. Unless expressly agreed in writing, no specific service levels are guaranteed. In the event of a service failure, ITF may, in its discretion, issue service credits or partial fee adjustments, but shall not be liable for consequential, incidental, or indirect damages.

    2. Data Accuracy. Clients are responsible for ensuring that all shipment, inventory, and order data provided to ITF (whether through the platform, electronic data interchange (EDI), application programming interface (API), or otherwise) is accurate and complete. ITF shall not be liable for delays, errors, or additional costs arising from inaccurate or incomplete data supplied by the Client.

    3. System Availability. ITF’s digital platform is intended for continuous availability; however, ITF does not guarantee uninterrupted access. Planned maintenance, upgrades, or unforeseen outages may result in temporary downtime. ITF will use reasonable efforts to provide notice of scheduled downtime and to restore services promptly following disruptions.

    4. Data Security and Privacy. ITF maintains reasonable administrative, technical, and physical safeguards to protect Client data against unauthorized access, disclosure, or loss. Clients acknowledge that no system is entirely secure, and that ITF shall not be liable for damages resulting from breaches beyond its reasonable control. Clients remain responsible for compliance with applicable data protection and privacy laws (including GDPR, CCPA, and similar regimes) as they relate to their own customers’ data.

    5. Integrations. Where Clients integrate with ITF through API, EDI, or other system connections, ITF shall not be responsible for failures, corruption, or delays caused by Client systems or third-party providers. Clients are responsible for maintaining their own systems and ensuring accurate, secure, and timely data exchange.


  11. ACCESS TO THE SERVICES

    We shall use commercially reasonable efforts to ensure the availability of the Services, except that we shall not be liable for: (a) scheduled downtime; or (b) any unavailability caused directly or indirectly by circumstances beyond our reasonable control, including without limitation, (i) a force majeure event; (ii) Internet host, webhosting, cloud computing platform, or public telecommunications network failures or delays, or denial of service attacks; (iii) a fault or failure of your computer systems or networks; or (iv) any breach of these Terms by you. 


  12. PROHIBITED USES

    Use of the Services is limited to the permitted uses expressly authorized by Us. Any violation of this Agreement as determined by ITF in its sole discretion, may result in the termination of your access to the Services. The Services shall not be used to:

    1. Harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of any other party (including but not limited to rights of publicity or other proprietary rights);

    2. Engage in any unlawful, fraudulent, or deceptive activities;

    3. Misrepresent the source, identity, or content of information transmitted via the Services;

    4. Use technology or other means to access unauthorized content or non-public spaces;

    5. Use or launch any automated system or process, including without limitation, "bots," "spiders," or "crawlers," to access unauthorized content or non-public spaces;

    6. Attempt to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

    7. Probe, scan, or test the vulnerability of the Services or any system or network; use any robot, spider, scraper or other automated means to access the Services for any purpose without our express written permission; 

    8. Use the Services in connection with hazardous environments requiring fail-safe performance or any application in which the failure or inaccuracy of that application or the Services could lead to death, personal injury, or physical or property damage;

    9. Modify the Services in any manner or form; use or develop any application that interacts with the Services or provides access to other users' content or information without our written permission; or use modified versions of the Services, including to obtain unauthorized access to the Services;

    10. Attempt to damage, disable, overburden, or impair our servers or networks;

    11. Attempt to gain unauthorized access to the Services, or any part of it, other accounts, computer systems or networks connected to ITF, or any part of it, through hacking, password mining or any other means, or interfere or attempt to interfere with the proper working of or any activities conducted on the Services;

    12. Display the Services or profile data on any external display or monitor or in any public setting without obtaining the prior consent of all participants. Furthermore, you may not display the Services or profile data on any external display or monitor or in any public setting in a manner that infringes on the intended use of the Services;

    13. Encourage the commission or encouragement of any illegal purpose, or in violation of any local, state, national, or international law, including laws governing criminal acts, prohibited or controlled substances, intellectual property and other proprietary rights, data protection and privacy, and import or export control; or

    14. Violate these Terms in any manner; 


  13. INTELLECTUAL PROPERTY RIGHTS

    You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms. As a condition of your use of the Services, you warrant to Us that you will not use the Services for any purpose that is unlawful or prohibited by these Terms. You may not use the Services in any manner which could damage, disable, overburden, or impair the Services or interfere with any other party's use and enjoyment of the Services. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Services. 

    All content included as part of the Services, such as text, graphics, videos, logos, images, as well as the compilation thereof, and any software used on the Services, is the property of ITF or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 

    You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Services. Our content is not for resale. Your use of the Services does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of ITF and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of ITF or our licensors except as expressly authorized by these Terms. 


  1. DMCA NOTICE AND TAKEDOWN POLICY

    We respect intellectual property rights and expect our users to do the same. If you are a copyright owner or an agent thereof, and you believe that any content hosted on any of the Services infringes Your copyrights, then you may submit a notification by providing ITF’s Designated Copyright Agent with the following information in writing:

    1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; 

    2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works on the applicable Services are covered by a single notification, a representative list of such works on the applicable Services;

    3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Us to locate the material; Information reasonably sufficient to permit Us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted; 

    4. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law (for example, "I am under the good faith belief that the use of the copyrighted content that is identified herein is not authorized by the copyright owner, its agent, or the law."); and 

    5. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed (for example, "I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or authorized to act on behalf of the copyright owner, of the copyright(s) that is allegedly infringed by the aforementioned content."). Our Designated Copyright Agent to receive notifications of claimed infringement can be reached as follows:
      ITF Group LLC
      11990 Missouri Bottom Road
      Hazelwood, Missouri 63042
      Attention: Copyright Claims

    For clarity, only notices under this section should go to the ITF Designated Copyright Agent. You acknowledge that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid. Please note that under Section 512(f) of the U.S. Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.


  2. FEEDBACK

    You can submit questions, comments, suggestions, ideas, original or creative materials or other information about ITF or the Services (collectively, “Feedback”). Feedback is non-confidential and shall become the sole property of ITF. We shall own exclusive rights, including, without limitation, all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of this Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.


  3. LINKS TO THIRD PARTY WEBSITES/THIRD-PARTY SERVICES

    The Services may contain links to other brands or services ("Linked Website"). The Linked Websites are not under our control, and We are not responsible for the contents of any Linked Websites, including without limitation any link contained in a Linked Website, products or merchandise sold through the Services, or any changes or updates to a Linked Website. We are providing these links to you only as a convenience, and the inclusion of any link does not imply our endorsement of the services or any association with its operators. Certain services made available through the Services are delivered by third parties and organizations and these Terms do not apply to any Linked Website. By using any product, service or functionality originating from the Services, you hereby acknowledge and consent that We may share such information and data with any third party with whom We have a contractual relationship to provide the requested product, service, or functionality on behalf of ITF and customers.

    To the fullest extent permitted by applicable law, you hereby release and forever discharge Us (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, emotional distress, identity theft, death, and property loss and damage), that has arisen or arises directly or indirectly out of, or relates directly or indirectly to, (a) any interactions with, or act or omission of, or User Content provided by, other Users of the Services or (b) any third-party site, products, services, and links Included on or accessed through the Services. If you are a California resident, you hereby waive California civil code section 1542 in connection with the foregoing, which states: "a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor." resolving any disputes.


  1. TERMINATION OR SUSPENSION OF SERVICES

    We reserve the right to refuse or suspend access to any user, for any reason or no reason, and without any notice. We may suspend your use of the Services or any portion thereof if We believe that you have breached these Terms, or for any other reason, at its sole discretion. You agree that any termination of your access to the Services may be without prior notice, and you agree that ITF will not be liable to you or any third party for any such termination. Where needed, we reserve the right to alert local law enforcement authorities about suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Services.


  2. ERRORS, INACCURACIES AND OMISSIONS

    Occasionally there may be information on the Services that may contain typographical errors, inaccuracies or omissions that may relate to product or service descriptions, pricing, promotions, offers, charges and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel transactions if any information in the Services is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information on the Services, except as required by law. No specified update or refresh date applied in the Services, should be taken to indicate that all information in the Services has been modified or updated. 

    WE DO NOT REPRESENT, WARRANT OR OTHERWISE ENDORSE THAT THE SERVICES OR ANY CONTENT, INFORMATION OR SERVICES THAT ARE AVAILABLE OR ADVERTISED OR SOLD THROUGH THE SERVICES ARE ACCURATE, COMPLETE, AVAILABLE, OR CURRENT. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS IN THE SERVICES.


  3. ELECTRONIC COMMUNICATIONS 

    Using the Services or sending emails to us constitutes electronic communications. If you provide Us with your email address to our contact form, you consent to receive electronic communications from Us and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communications be in writing. 


  4. INDEMNIFICATION

    with the exception of ITF’S gross negligence and willful misconduct, You agree to indemnify, defend and hold harmless ITF, its officers, directors, SHAREHOLDERS, employees, agents, REPRESENTATIVES, and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of, or inability to use, the SERVICES, your violation of these Terms or your violation of any rights of a third party, or your violation of any APPLICABLE laws, rules or regulations. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with us in asserting any available defenses.


  5. SANCTIONS AND AML COMPLIANCE

    You represent and warrant that you are not (i) located in, or a citizen or resident of, any country or territory that is the subject of U.S. or other government sanctions or embargoes; or (ii) listed on any restricted parties list maintained by the U.S. government or other applicable jurisdictions. We reserve the right to deny access to the Services or terminate your Account if we reasonably suspect you are subject to any such restrictions.


  6. HARM FROM COMMERCIAL USE

    You agree that the consequences of commercial use or re-publication of content or information from the Services may be so serious and incalculable, that monetary compensation may not be a sufficient or appropriate remedy and that We will be entitled to temporary and permanent injunctive relief to prohibit such use.


  7. DISCLAIMERS; NO WARRANTIES

    EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN WRITING BY ITF, ALL SERVICES, SYSTEMS, AND INFORMATION PROVIDED BY ITF ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ITF DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AS TO THE SERVICES, SYSTEMS, AND INFORMATION PROVIDED.

    ITF MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY THIRD-PARTY PRODUCTS OR SERVICES, INCLUDING THOSE OF CARRIERS, WAREHOUSES, CUSTOMS BROKERS, OR OTHER PROVIDERS INTRODUCED OR ARRANGED THROUGH ITF, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE RELATING TO SUCH THIRD-PARTY SERVICES.ITF DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM SYSTEM FAILURES, DATA LOSS, OR SECURITY BREACHES. ITF SHALL NOT BE LIABLE FOR DELAYS, FAILURES, OR LOSSES RESULTING FROM USER ERROR, SYSTEM OUTAGES, TELECOMMUNICATIONS INTERRUPTIONS, THIRD-PARTY PLATFORM FAILURES, UNAUTHORIZED ACCESS, OR OTHER EVENTS BEYOND ITS REASONABLE CONTROL.

    NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM ITF, ITS AFFILIATES, OR SERVICE PROVIDERS WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. REFERENCE TO ANY PRODUCTS, SERVICES, OR PROVIDERS BY NAME DOES NOT CONSTITUTE OR IMPLY ENDORSEMENT, SPONSORSHIP, OR RECOMMENDATION BY ITF. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN COMMERCIAL CONTRACTS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY.


  8. LIMITATION OF LIABILITY

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ITF OR ANY OF ITS OWNERS, EMPLOYEES, OFFICERS, AGENTS, AFFILIATES, AND SUBSIDIARIES (“RELEASEES”) BE LIABLE FOR ANY DAMAGES OR LOSSES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES. NEITHER ITF NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE, OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, FROM THE USE OF OR INABILITY TO USE THE SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE).

    In no event will ITF or its subsidiaries or insurers aggregate liability arising out of or in connection with this Agreement or your use of the Services, exceed the greater of (i) the amounts you have paid for the Services, if applicable, in the twelve (12) month period prior to the event giving rise to the liability, or (ii) US $100. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN ITF AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU WAIVE CALIFORNIA CIVIL CODE §1542, OR ANY SIMILAR LAW, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.”


  9. INFORMAL DISPUTE RESOLUTION

    You agree that any dispute that has arisen or may arise between Us relating in any way to Your use of or access to the Services, any validity, interpretation, breach, enforcement, or termination of this Agreement, or otherwise relating to ITF in any way (collectively, "Covered Dispute Matters") will be resolved in accordance with the provisions set forth in this Section. 

    If You have any dispute with Us, you agree that before taking any formal action, contact us at info@itfgroup.com provide a brief, written description of the dispute and your contact information (including your email address) and allow sixty (60) days to pass, during which We will attempt to reach an amicable resolution of any issue with you.


  10. MANDATORY ARBITRATION 

    By agreeing to the Terms, you agree that you are required to resolve any claim that you may have against ITF on an individual basis in arbitration, as set forth in this Arbitration AGREEMENT. This will preclude you from bringing any class, collective, or representative action against ITF, and also preclude you from participating in or recovering relief under any current or future class, collective, consolidated, or representative action brought against ITF by someone else.

    1. Arbitration Procedure. You agree that any dispute, claim or controversy arising out of or relating to (i) these Terms or the existence, breach, termination, enforcement, interpretation or validity thereof, or (ii) your access to or use of the Services at any time, whether before or after the date you agreed to the Terms will be settled by binding arbitration between you and ITF, and not in a court of law. The arbitration shall be administered by the American Arbitration Association ("AAA") in accordance with the AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this Arbitration Agreement. The parties agree that the arbitrator (“Arbitrator”), and not any federal, state, or local court or agency, shall have exclusive authority to resolve any disputes relating to the interpretation, applicability, enforceability or formation of this Arbitration Agreement, including any claim that all or any part of this Arbitration Agreement is void or voidable. Notwithstanding any choice of law or other provision in the Terms, the parties agree and acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce and that the Federal Arbitration Act, (“FAA”), will govern its interpretation and enforcement and proceedings pursuant thereto. It is the intent of the parties that the FAA and AAA Rules shall preempt all state laws to the fullest extent permitted by law. If the FAA and AAA Rules are found to not apply to any issue that arises under this Arbitration Agreement or the enforcement thereof, then that issue shall be resolved under the laws of the State of Missouri. The Arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regard to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including Tort claims that are a result of these Terms. Unless the parties agree otherwise, arbitration hearings will take place virtually or in St. Louis County, Missouri. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. YOU UNDERSTAND AND AGREE THAT YOU ARE GIVING UP THE RIGHT TO GO TO COURT AND HAVE A DISPUTE HEARD BY A JUDGE OR JURY. This Arbitration Agreement shall survive the termination of these Terms.

    2. Exceptions to Our Agreement to Arbitrate Disputes. There are only two exceptions to this Agreement to arbitrate: (i) if either party reasonably believes that the other party has in any manner violated or threatened to infringe the intellectual property rights of the other party, the party whose rights have been violated may seek injunctive or other appropriate interim relief without bond in any court of competent jurisdiction or (ii) each party will retain the right to seek relief in a small claims court for disputes or claims within the scope of the jurisdiction of such courts.

    3. Who Bears the Costs of Arbitration? You agree that payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules unless otherwise stated in this Agreement to arbitrate. In the event the arbitrator determines the claim(s) you assert in the arbitration to be frivolous or without merit, you agree that ITF is relieved of its obligation to reimburse you for any fees associated with the arbitration.

    4. Future Amendments to the Agreement to Arbitrate. Notwithstanding any provision in this Agreement to the contrary, You and We agree that if We make any amendment to this Agreement to arbitrate in the future, that amendment shall not apply to any claim that was filed in a legal proceeding against ITF prior to the effective date of the amendment. However, the amendment shall apply to all other disputes or claims governed by the Agreement to arbitrate that have arisen or may arise between you and ITF. If you do not agree to these amended terms, you shall not access or use the Services, and the revised terms will not bind you. 

    5. Judicial Forum for Legal Disputes. If the Agreement to arbitrate above is found not to apply to you or to a particular claim or dispute, either as a result of your decision to opt-out of the Agreement to arbitrate, as a result of a decision by the arbitrator or court order, you agree (except as otherwise provided by law) that any claim or dispute that has arisen or may arise between you and ITF must be resolved exclusively by a state or federal court located in St. Louis County, Missouri. You agree to submit to the exclusive personal jurisdiction of the courts situated in St. Louis County, Missouri, for the purpose of litigating all such claims or disputes.

    6. Arbitration Opt-Out Procedure. If you are a new user, you can choose to reject the agreement to arbitrate provision by emailing us an opt-out notice to info@itfgroup.com (“Opt-Out Notice"). The Opt-Out Notice must be received no later than thirty (30) days after the date you accept the terms of this Agreement for the first time. If you are not a new user, you have until thirty (30) days after the posting of the new terms to submit an arbitration opt-out notice. To opt-out, you must email your name, address (including street address, city, state, and zip code), the email address to which the opt-out applies, and an unaltered digital image of your valid driver’s license to info@itfgroup.com. This procedure is the only way.

    7. You can Opt-Out of the Agreement to arbitrate. If you Opt-Out of the Agreement to arbitrate, all other parts of this Agreement and this Disputes Section will continue to apply to you. Opting out of this Agreement to arbitrate does not affect any previous, other, or future arbitration agreements that you may have with ITF. By agreeing to this agreement, you now irrevocably waive any right you may have (i) to a court trial (other than small claims court as provided above), (ii) to serve as a representative, as a private attorney general, or in any other representative capacity, or to participate as a member of a class of claimants, in any lawsuit, arbitration or other proceeding filed against Us and/ or related third parties, and (iii) to a trial by jury even if any arbitration is not required under this agreement.

    8. Statute of limitations for your claims. Regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the website, services, or this agreement must be filed within one (1) year after such claim or cause of action arises, or it will be forever barred.

    9. Applicable Law. You and We agree that United States federal law, including the Federal Arbitration Act, and (to the extent not Inconsistent with or pre-empted by federal law) the laws of the State of Missouri, without regard to conflict of laws principles, will govern all Covered Dispute Matters. Such body of law will apply regardless of Your residence or the location of where You use the Services.


  11. CLASS ACTION WAIVER

    Any arbitration or action under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN THEIR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, the arbitrator or judge may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. 


  12. RELIANCE ON INFORMATION POSTED

    Commentary and other materials posted on the Services is not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor of the Services, or by anyone who may be informed of any of its contents.


  13. CHANGES TO TERMS

    We reserve the right, in our sole discretion, to change the Terms under which the Services is offered. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review the Terms to stay informed of our updates. We may alter or amend our Terms by giving you reasonable notice. By continuing to use the Services after expiry of the notice period or accepting the amended Terms (as We may decide at our sole discretion), you will be deemed to have accepted any amendment to these Terms. 


  14. REGULATORY CHANGES

    We may modify, suspend, or terminate any features, procedures, or requirements of the Services to comply with changes in law, regulation, or guidance from regulatory authorities. Such changes may include additional verification requirements or restrictions on certain jurisdictions.


  15. Relationship Between the Parties

    The parties are independent contractors and nothing in these Terms shall be construed as making either party the partner, joint venturer, agent, legal representative, employer, contractor, or employee of the other. Each Party has sole responsibility for its activities and its personnel and shall have no authority and shall not represent to any third party that it has the authority to bind or otherwise obligate the other party in any manner.


  16. SEVERABILITY

    If any term, clause or provision of these Terms is held invalid or unenforceable, then that term, clause or provision will be severable from these Terms and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of these Terms.


  17. FORCE MAJEURE

    We shall be excused from performance under these Terms, to the extent We are prevented or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from: (a) weather conditions or other elements of nature or acts of God; (b) acts of war, acts of terrorism, insurrection, riots, civil disorders, or rebellion; (c) quarantines or embargoes; (d) labor strikes; (e) error or disruption to major computer hardware or networks or software failures; or (g) other causes beyond the reasonable control of ITF.


  18. EXPORT CONTROLS

    The Services originate in the United States and are subject to United States export laws and regulations. The Services may not be exported or re-exported by you to certain countries, or those persons or entities prohibited from receiving exports from the United States. In addition, the Services may be subject to the import and export laws of other countries. You agree to comply with all United States and foreign laws related to use of the Services.


  19. ENTIRE AGREEMENT

    Unless otherwise specified in these Terms, this document constitutes the entire agreement between ITF, its Clients, and its Providers with respect to the Services, and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, relating to the same subject matter. If ITF has executed a separate written agreement with a Client or Provider governing specific services (including, without limitation, any Master Services Agreement, Statement of Work, or other written contract), that agreement will control to the extent of any direct conflict with these Terms.


  20. MISCELLANEOUS

    When you purchase any services from ITF, the Services are controlled and operated from within the United States. Without limiting anything else, We make no representation that the Services, information or other materials available on, in, or through the Services are applicable or available for use in other locations, and access to them from territories where they are illegal is prohibited. Those who choose to access our Services from other locations do so on their own volition and are responsible for compliance with applicable laws. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior written consent. The waiver or failure of ITF to exercise in any respect any right provided hereunder shall not be deemed a waiver of such right in the future or a waiver of any of other rights established under these Terms. Headings used in these Terms are for reference only and shall not affect the interpretation of these Terms. No person or entity not party to this agreement will be deemed to be a third-party beneficiary of these Terms or any provision hereof. When used herein, the words “includes” and “including” and their syntactical variations shall be deemed followed by the words “without limitation.” Any provisions of these Terms that by their nature should survive termination shall so survive, including without limitation, ownership provisions, warranty disclaimers, indemnity obligations, limitations of liability, and dispute resolution provisions.

    CONTACT US
    We welcome your questions or comments regarding these Terms:

    ITF Group LLC
    info@itfgroup.com

We focus on the now.

You focus on what’s next.

©

2025

.

All rights reserved.

We focus on the now.

You focus on what’s next.

©

2025

.

All rights reserved.

We focus on the now.

You focus on what’s next.

©

2025

.

All rights reserved.